Customer Support Specialist | Growth & Training

Foodics; As Sudiyah; On-site; Full time

Benefits offered by this job

Competitive compensation packages

Regular training and learning stipend

Opportunities for mentorship and autonomy

Job summary

A leading restaurant management company is seeking a Customer Support Specialist in Oman. The role involves managing client inquiries and providing first-line support. Candidates should have a Bachelor's degree, good English fluency, and be flexible with shifts. This position offers competitive compensation, opportunities for personal development, and a chance to work in a dynamic team across multiple countries.

Qualifications

• 0 – 1 year of experience in call center or customer service roles.
• Comfortable in conducting training.
• Flexibility to work in different shifts.

Responsibilities

• Handle client inquiries received at the center of excellence.
• Document communication logs into CRM and ticketing systems.
• Train clients on using Foodics products.

Skills

High fluency in English

Excellent typing skills

Strong communication skills

Problem-solving

Education

Bachelor’s degree in any major

Job description

A leading restaurant management company is seeking a Customer Support Specialist in Oman. The role involves managing client inquiries and providing first-line support. Candidates should have a Bachelor's degree, good English fluency, and be flexible with shifts. This position offers competitive compensation, opportunities for personal development, and a chance to work in a dynamic team across multiple countries.