Customer Experience Assistant — Shopping & Playroom Safety

Al-Futtaim; Muscat; On-site; OMR 10,000 - 12,000; Full time

Job summary

Al-Futtaim is seeking a Shopping Experience Assistant to enhance customer service operations including Smaland, Self Scan, and the Info Desk. This role involves greeting customers and ensuring safety and operational efficiency within the playroom area.

The ideal candidate will have a high school diploma and a minimum of 2 years of experience in a similar role, along with first aid qualification. Join us in representing the IKEA brand and maintaining high store standards in Muscat.

Qualifications

• Minimum 2 years of experience in a similar role.
• Proficiency in analytical skills and effective communication.

Responsibilities

• Greet and welcome customers on arrival.
• Explain the Smaland admission policy in a friendly and professional manner.
• Ensure child safety is a priority in Smaland.
• Attend to all customer queries in a professional manner.

Skills

Analytical Skills

Effective Communication

Customer Focused

Teamwork

Education

High School diploma

First Aid qualification

Job description

Al-Futtaim is seeking a Shopping Experience Assistant to enhance customer service operations including Smaland, Self Scan, and the Info Desk. This role involves greeting customers and ensuring safety and operational efficiency within the playroom area.

The ideal candidate will have a high school diploma and a minimum of 2 years of experience in a similar role, along with first aid qualification. Join us in representing the IKEA brand and maintaining high store standards in Muscat.