Crisis Communications and Issues Management Specialist

Saudi Aramco; As Sudiyah; On-site; OMR 15,000 - 31,000; Full time

Job summary

Aramco seeks a Crisis Communications and Issues Management Specialist to lead monitoring and coordination for crisis response. Your role is to assess incidents, develop mitigation plans, and update the corporate crisis communications manual while training staff across functions.

You will support senior leaders, manage multiple crisis-related projects, and ensure timely, accurate communications during incidents that could impact the company’s reputation.

Qualifications

• Bachelor’s degree in Mass Communications or related field from an approved program.
• 10 years of experience in developing crisis communication strategies.

Responsibilities

• Update the Crisis Communications Manual monthly and prepare copies for management on a quarterly basis.
• Assist business lines with their Crisis Communications manuals & training requirements.
• Ensure that the Media room is running and updated with current technology and equipment.
• Conduct weekly video conference testing in collaboration with other functions.
• Respond to incidents or issues that have the potential to damage the Company’s reputation.
• Prepare communications as needed during an incident or threat to the Company’s brand.
• Support Corporate Communication strategic initiatives by developing and maintaining a crisis plan.
• Prioritize and manage multiple projects and initiatives within a busy media team.
• Leverage available enterprise data and research to inform future communication strategies, content creation and engagement.
• Develop KPIs and metrics to measure the effectiveness of crisis communications strategies.
• Provide advisory support on crisis media issues to senior leaders.

Skills

Crisis communications

Risk management

Public relations

Crisis management

Education

Bachelor's degree in Mass Communications

Job description

Description:

Aramco energizes the world economy.

Aramco occupies a special position in the global energy industry. We are one of the world’s largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer.

With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco’s value to society.

Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations’ spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom’s vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply.

We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization.

Overview

We are seeking a Crisis Communications and Issues Management Specialist join our Monitoring and Coordination Division.

Monitoring and Coordination Division is responsible for handling monitoring of Aramco’s media mentions and dealing with crisis communications.

Your primary role is to assess and deal with crisis and reputation issues when they happen. Additionally, develop mitigation plans and responses to media questions, also review and update the corporate crisis communications manual and conduct drills and training for staff.

Duties and Responsibilities

As the successful candidate you will be required to perform the following:

• Update the Crisis Communications Manual on a monthly basis, gain approval, and prepare copies for management on a quarterly basis.
• Assist business lines with their Crisis Communications manuals & training requirements.
• Ensure that the Media room is running and updated with current technology and equipment.
• Conduct weekly video conference testing in collaboration with other functions.
• Respond to incidents or issues that have the potential to damage the Company’s reputation.
• Prepare communications as needed during an incident or threat to the Company’s brand.
• Support Corporate Communication strategic initiatives by developing and maintaining a crisis plan.
• Prioritize and manage multiple projects and initiatives within a busy media team.
• Leverage available enterprise data and research (e.g. corporate reputation tracking data and stakeholder insights) to inform future communication strategies, content creation and engagement.
• Develop KPIs and metrics to measure the effectiveness and impact of crisis communications strategies.
• Provide functional support and advice on crisis media issues to senior leaders in the organization.
• Attend cross functional crisis drills, provide support and ensure accountability reporting on outcomes of attendance and participation at such events.
• Support the Company’s crisis communications activities, crisis preparedness, and media handling during crisis incidents.

Minimum Requirements

• You will hold a Bachelor’s degree in in the fields of Mass Communications, Risk Management, Public Relations, Journalism, Crisis Management, or related field from a recognized and approved program.
• You will have 10 years of experience in developing crisis communication strategies.

Work Location and Work Schedule

Work Location: Within Saudi Arabia – To be specified in Job offer

Work Schedule: Full Time – To be specified in Job offer

Job Post Duration

Job posting start date: 06/07/2026

Job posting end date: 12/31/2026

Working environment

Our high-performing employees are drawn by the challenging and rewarding professional, technical and industrial opportunities we offer, and are remunerated accordingly.

At Aramco, our people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, we are faced with addressing some of the world’s biggest technical, logistical and environmental challenges, we invest heavily in talent development.

We have a proud history of educating and training our workforce over many decades. Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through our workforce development programs – one of the largest in the world.