Concierge - Muscat, Oman

QuantumIT Solutions; Muscat; On-site; OMR 5,100 - 6,100; Full time

Benefits offered by this job

Accommodation provided

Visa sponsorship available

Job summary

QuantumIT Solutions is seeking a Concierge in Muscat, Oman to provide exceptional guest services and assist with check-in, local guidance, and personalized arrangements. The role requires strong communication, interpersonal skills, and a customer-focused attitude. Flexible hours including nights and weekends are required.

Accommodation provided and visa sponsorship available. Prior hospitality experience and knowledge of local attractions are highly valued for delivering outstanding guest

Qualifications

• Minimum 2 years of experience in a similar role in hospitality.
• Excellent communication skills in English.
• Customer service-oriented with strong interpersonal skills.
• Ability to multitask and handle pressure in a fast-paced environment.
• Knowledge of local attractions, restaurants, and events.
• Strong organizational skills.
• Must be able to work flexible hours including nights, weekends and holidays.
• High school diploma or equivalent; degree in hospitality or related field is preferred

Responsibilities

• Greet guests upon arrival and assist them with check-in process
• Provide recommendations and information about local attractions, restaurants, and events
• Arrange transportation, reservations, and special requests for guests
• Handle guest inquiries and complaints promptly and professionally
• Maintain a clean and organized lobby area
• Assist with luggage handling and storage
• Coordinate with other hotel departments to ensure smooth operations
• Adhere to all hotel policies and procedures
• Maintain knowledge of hotel facilities, services, and promotions

Skills

Communication skills

Customer service

Interpersonal skills

Multitasking

Flexibility

Education

High school diploma

Hospitality-related degree preferred

Job description

Concierge - Muscat, Oman

We are in search of a customer service-oriented Concierge to join our team in Muscat, Oman. The ideal candidate will be responsible for providing exceptional services to our guests and ensuring their needs are met during their stay. This is a great opportunity for someone who enjoys interacting with people and has a passion for hospitality.

Key Responsibilities

• Greet guests upon arrival and assist them with check-in process
• Provide recommendations and information about local attractions, restaurants, and events
• Arrange transportation, reservations, and special requests for guests
• Handle guest inquiries and complaints promptly and professionally
• Maintain a clean and organized lobby area
• Assist with luggage handling and storage
• Coordinate with other hotel departments to ensure smooth operations
• Adhere to all hotel policies and procedures
• Maintain knowledge of hotel facilities, services, and promotions

Requirements

• Minimum 2 years of experience in a similar role in the hospitality industry
• Excellent communication skills in English (knowledge of other languages is a plus)
• Customer service-oriented with strong interpersonal skills
• Ability to multitask and handle pressure in a fast-paced environment
• Knowledge of local attractions, restaurants, and events
• Strong organizational skills
• Must be able to work flexible hours including nights, weekends, and holidays

Education

High school diploma or equivalent; degree in hospitality or related field is preferred

Salary

1300$ per month

Benefits

• Accommodation provided
• Visa sponsorship available