Concierge for Luxury Hotel in Salalah

TransitPro Solutions; Dhofar; On-site; OMR 4,400 - 5,900; Full time

Benefits offered by this job

Accommodation provided

Seasonal employment

Employment visa provided

Job summary

TransitPro Solutions in Salalah is seeking a dedicated Concierge for a luxury hotel. You will greet guests, assist with check-in/out, and provide personalized recommendations for local attractions and activities.

Requirements include a high school diploma, at least 2 years in hospitality or customer service, fluent English, and strong communication. Works weekends with accommodation and visa provided for this seasonal position.

Qualifications

• Experience in customer service or hospitality is required.
• Fluent English with strong verbal and written communication.
• Knowledge of Salalah local attractions is advantageous.

Responsibilities

• Greet guests on arrival and provide a warm welcome.
• Assist guests with check-in/check-out procedures.
• Inform guests about hotel amenities and local attractions.
• Make reservations for dining, transport, and activities.
• Provide personalized recommendations based on guest interests.
• Handle complaints promptly and professionally.
• Collaborate with staff to ensure a seamless guest experience.
• Keep concierge desk organized and tidy.

Skills

Customer service

Hospitality

Communication skills

Education

High school diploma

Job description

Concierge for Luxury Hotel in Salalah

We are currently hiring a Concierge to join our team at a luxury hotel in Salalah. As the first point of contact for our guests, the ideal candidate will have exceptional customer service skills and a friendly, approachable demeanor. The role requires fluency in English and strong communication skills to assist guests with their needs and provide recommendations for local attractions and activities. This is a seasonal position with accommodation provided, making it an excellent opportunity for foreigners looking to work in Salalah. A valid visa is required for this position.

Responsibilities:

• Greet guests upon arrival and provide a warm welcome
• Assist guests with check-in/check-out procedures
• Handle guest inquiries and provide information about hotel amenities, services, and local attractions
• Make reservations for dining, transportation, and other activities as requested by guests
• Maintain knowledge of current events and popular destinations in Salalah to make personalized recommendations to guests
• Handle guest complaints or concerns promptly and professionally
• Collaborate with other hotel staff to ensure a seamless guest experience
• Maintain the cleanliness and organization of the concierge desk area

Requirements:

• High school diploma or equivalent required; additional education or training in hospitality is preferred
• Minimum 2 years of experience in a customer service or hospitality role
• Fluent in English; proficiency in other languages is a plus
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and ability to handle difficult situations with diplomacy
• Knowledge of Salalah's local attractions, restaurants, and transportation options preferred
• Ability to work shifts as needed, including weekends and holidays

Benefits:

• Competitive salary of 1200$ per month
• Accommodation provided
• Seasonal employment opportunity
• Employment visa provided