Assistant Relationship Manager (Omani Nationals)

HSBC Holdings plc; Muscat; Hybrid; OMR 18,000 - 30,000; Full time

Benefits offered by this job

Flexible working

Job summary

HSBC Holdings plc in Oman seeks a Relationship Manager to oversee a diverse client portfolio within the Commercial & Institutional Banking team. You will support Senior Relationship Managers across regional Global Network Banking relationships, focusing on deepening client ties and growing income generation in collaboration with product and support teams.

The role emphasizes credit-analysis, market awareness and strong communication, with flexible working options subject to approval.

Qualifications

• Full-time degree of at least three years is essential for Oman work permit.
• Strong business development, financial analysis and analytical skills.
• Ability to review industries, competitors, clients and provide high-quality credit-risk analysis.
• Knowledge of Global Network Banking and Markets products and services.
• Excellent verbal and written communication skills; proactive team player.

Responsibilities

• Support HBME Multinationals business under GNB strategies across Chemicals, Healthcare, Consumer and Retail.
• Respond promptly to customer enquiries and resolve issues with product and support teams.
• Manage and develop a portfolio of clients by deepening relationships and identifying business opportunities.
• Assist in developing relationship strategies, increasing revenues, optimizing credit facilities and early risk detection.
• Prepare high-quality credit memorandums, annual reviews and new-money proposals with Credit Analysis Unit.
• Coordinate with product teams, client service and middle office for onboarding and servicing.
• Ensure compliance with internal/external rules including financial crime risk management.
• Monitor portfolio performance, income, risk, deal pipelines and transactions with stakeholders.

Skills

Business development

Financial analysis

Credit risk analysis

Relationship management

Product and support collaboration

MS Office

Global Network Banking

Financial crime risk management

Communication skills

Team player

Education

Bachelor’s degree (3+ years)

Tools

MS Office

Job description

Some careers grow faster than others.
If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

Role Purpose:

Manage a portfolio of clients across multiple sectors and support Senior Relationship Managers on key Regional Global Network Banking relationships within the Oman Commercial & Institutional Banking team. The role will focus on deepening client relationships, supporting business development and improving income generation, including independently managing a portfolio of clients.

In this role you will:

• Support the continued development of the HBME Multinationals business in line with the Global Network Banking and sector strategies, covering sectors such as Chemicals, Healthcare, Consumer and Retail.
• Respond promptly and appropriately to customer enquiries and concerns, working with product and support teams to resolve issues effectively.
• Manage and develop a portfolio of clients by deepening relationships, identifying business opportunities and improving income generation.
• Support Relationship Managers and the Team Leader in developing relationship strategies, increasing revenues, optimising credit facilities and identifying potential credit issues at an early stage.
• Work with the Credit Analysis Unit and Credit Risk Management to prepare high-quality credit memorandums, annual reviews and new-money proposals.
• Engage with product teams, client service teams and the Banking Middle Office to ensure a coordinated approach to relationship development, account onboarding and client servicing.
• Ensure compliance with all relevant internal and external rules, regulations and procedures, including financial crime risk management and HSBC internal control standards.
• Monitor portfolio performance, income generation, risk exposure, deal pipelines and transaction data, while maintaining strong relationships with clients and internal stakeholders and representing HSBC’s values.

Experience & Qualifications

• A full-time graduation degree of at least three years is essential for obtaining an Oman work permit. For degrees obtained outside Oman, valid attestations and equivalency may also be required.
• Strong business development, financial analysis and analytical skills.
• Ability to review industries, competitors, clients and products and provide high-quality credit-risk analysis.
• Ability to build effective working partnerships with Credit, client management and product teams.
• Strong analytical and marketing support skills for Relationship Managers.
• Strong IT skills, including Word, Excel and PowerPoint.
• Knowledge of Global Network Banking and Markets products and services.
• A robust understanding of Financial Crime Risk Management.
• Excellent verbal and written communication skills. A strong team player with excellent attention to detail, organisational skills and a proactive approach.

We support our staff to adopt flexible and alternative ways of working where possible, including working from home and different hours, subject to approval.

HSBC is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited