Assistant Manager - Concierge

Hyatt Hotels Corporation; Saudi Arabia; On-site; OMR 11,535 - 19,225; Full time

Job summary

Hyatt Hotels Corporation is looking for a Front Office / Assistant Front Office Manager in Al Buraymi Governorate, Oman. The successful candidate will oversee the Concierge operation, ensuring guest satisfaction and maximizing profitability.

The ideal candidate will have at least 2 years of experience in a similar role and hold a degree or diploma in Hospitality or Tourism management. Strong problem-solving and organizational skills are essential for this position.

Qualifications

• Minimum 2 years experience as Assistant Manager - Concierge or Guest Service Manager.
• Holder of the 'Clefs d'Or'.
• Strong problem solving, organisational, and interpersonal skills.

Responsibilities

• Support the Front Office Manager in managing the Concierge operation.
• Ensure maximum guest satisfaction.
• Direct and control the administration of the Concierge operation.

Skills

Problem solving

Organisational skills

Interpersonal skills

Education

Degree or diploma in Hospitality or Tourism management

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.

Responsibilities

Support the Front Office / Assistant Front Office Manager in planning, organizing, directing and controlling the Concierge operation and administration, ensuring guest satisfaction and operating as an independent profit center.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the 'Clefs d'Or'. Good problem solving, organisational and interpersonal skills are a must.

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