Workshop Manager

CLAAS Harvest Centre; Hamilton; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Career development

Modern facilities

Supportive team

Job summary

CLAAS Harvest Centre in Hamilton, NZ is seeking a motivated Workshop Manager to lead a busy on-site workshop. This permanent, full-time role reports to the Regional Branch Manager and focuses on managing daily service and repair operations while ensuring high-quality customer outcomes.

You will guide technicians, mentor apprentices, and drive a culture of safe, efficient work. The successful candidate will combine strong leadership with hands-on automotive expertise and excellent communication.

Qualifications

• Proven leadership experience in a workshop environment.
• Strong communication and customer service skills.
• Comfort with computer systems and administration tasks.
• Driver's licence held.
• Positive attitude with a focus on team development.

Responsibilities

• Oversee day-to-day workshop operations with Regional Branch Manager.
• Provide technical guidance to technicians on-site and remotely.
• Coach and develop team members to maintain high workmanship and reduce rework.
• Mentor apprentices and support their training and development.
• Foster a collaborative, safe work culture with emphasis on health and safety.
• Lead by example in delivering high-quality service and repair work to customers.

Skills

Leadership

Customer service

Communication

Computer literacy

Organisational skills

Positive attitude

Education

Heavy Diesel Mechanic qualification

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

About the Role

We're looking for a motivated and experienced Workshop Manager to join our team in Hamilton. The position is permanent, fulltime on site.

Supported by Regional Branch Manager, you'll oversee the day-to-day operations of the workshop, support the service team, and ensure customers receive high-quality service and repair work every time.

Key Responsibilities

• Work with the Regional Branch Manager to ensure service work is completed efficiently, effectively, and on time
• Provide technical guidance and support to technicians both on-site and remotely
• Coach, mentor, and develop team members to maintain high workmanship standards and reduce rework
• Support and mentor apprentices, helping them progress through their training and development
• Foster a positive team culture that promotes engagement, collaboration, and job satisfaction
• Lead by example in maintaining a strong focus on health, safety, and safe work practices

About You

• You have proven leadership skills and experience leading or mentoring others in a workshop environment
• You're a qualified Heavy Diesel Mechanic, with agricultural machinery experience highly regarded
• You're an effective communicator with strong customer service skills
• You hold a current driver's licence
• You're comfortable using computer systems and have solid administration and organisational skills
• You have a positive attitude and enjoy helping others succeed

Why join Landpower | CLAAS Harvest Centre

At Landpower, we're committed to helping our people build rewarding careers. Whether you're developing specialist skills, growing into leadership or exploring new opportunities across our business, we'll support you every step of the way.

You'll enjoy:

• Meaningful work that supports Australian and New Zealand agriculture
• Opportunities to learn, develop and grow your career
• A collaborative and supportive team environment
• Working with some of the world's leading agricultural machinery brands
• Modern workplaces and the tools you need to do your best work

Life at Landpower

create an environment where you'll be supported to learn, encouraged to contribute and trusted to make a difference. Our values aren't words on a wall: they guide how we work with each other, our customers and our partners every day.

• In It Together
• Front Up
• Keep Growing

If this sounds like the kind of team you'd like to be part of, we'd love to hear from you.