Workshop Assistant / Customer Services Representative

Cambridge Hire Centre; Cambridge; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Supportive team environment

Variety - no two days are the same

Job summary

Cambridge Hire Centre, a proudly New Zealand‑owned family business, is seeking a practical Workshop Assistant to join our busy Cambridge team. You’ll be comfortable around small motors, handheld tools, and a general workshop environment, with no formal qualifications required—just hands‑on experience and a willingness to learn.

Your day will mix workshop tasks, equipment checks, front‑counter support, and phone inquiries, with Saturdays rostered roughly once a month. A friendly team awaits.

Qualifications

• No formal qualification required; hands-on experience is valued.
• Good communication and a friendly, approachable manner.
• Willingness to learn and pitch in as needed.
• Available for rostered Saturdays, typically one per month.

Responsibilities

• Assist with basic workshop tasks and post-hire equipment checks.
• Prepare hire equipment for customer collection.
• Keep the workshop tidy and organised.
• Help customers at the counter and over the phone.
• Work closely with technicians and the customer service team.

Skills

Hands-on workshop experience

Customer service

Communication skills

Reliability

Tools

Power tools

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Cambridge Hire Centre is a proudly New Zealand- owned family business, established in 2013. Over the years, we’ve continued to grow and now offer an extensive range of plant and equipment for hire.

We’re looking for a practical, people‑focused Workshop Assistant to join our busy team. This role suits someone who’s confident around small motors, handheld tools, and a general workshop environment. No formal qualification is required - just solid hands‑on experience, good common sense, and a willingness to learn.

About the Role

You’ll support both our workshop operations and front‑line customer service.

Your day will include:

• Assisting with basic workshop tasks, completing post‑hire equipment checks, and carrying out general equipment maintenance
• Preparing hire equipment for customer collection
• Keeping the workshop tidy and organised
• Helping customers at the counter and over the phone
• Working closely with our technicians and customer service team

What We’re Looking For

• Practical, hands‑on, and confident working in a busy workshop environment
• Good communication skills and a friendly, approachable manner
• Ability to multitask and stay organised in a fast‑paced setting
• Willingness to learn new skills and pitch in wherever needed
• Reliability, honesty, and a strong work ethic
• Available to work rostered Saturdays, typically one per month.

What We Offer

• Supportive team environment
• Variety - no two days are the same

If you’re hands‑on, customer‑focused, and enjoy a mix of workshop and front‑counter work, we’d love to hear from you.