Workplace and Administration Support Officer

New Zealand Government; Hamilton; On-site; NZD 65,000 - 76,000; Full time

Benefits offered by this job

Five weeks annual leave

Income protection

Critical illness insurance

Competitive salary package

Job summary

NZTA | Waka Kotahi is seeking a Workplace and Administration Support Officer to deliver professional support services to staff, enabling them to succeed in their core business. In this role, you'll manage workplace functions and provide either administration and/or travel coordination support, contributing to the smooth operation of our office's.

Based in Hamilton on a 12-month fixed term/secondment basis, the role requires strong facilities support, admin and travel coordination

Qualifications

• Experience in facilities support, administration, and travel coordination.
• Strong customer service and communication skills, ability to prioritise, and thrive in a fast paced environment.
• A clean NZ driver licence and confidence driving a range of passenger vehicles.
• Strong Microsoft Office and digital skills, with technical problem-solving ability and willingness to learn new systems.
• Ability to work well in a team and take accountability for self-development.
• Knowledge of Te Ao Māori and willingness to promote tikanga and Te Reo Māori.
• Knowledge of Te Tiriti o Waitangi as it applies in the public service.

Responsibilities

• Maintaining a high standard of core building and office facilities.
• Completing workplace requests and providing first level site support including digital/technical support.
• Supporting site health and safety including inductions and orientations.
• Supporting office security procedures and processes.
• Supporting day-to-day fleet management.
• Providing professional visitor management services.
• Providing professional administrative services including meetings, events, document preparation, and invoice processing.

Skills

Facilities support

Administration

Travel coordination

Customer service

Communication skills

NZ driver license

Microsoft Office

Digital skills

Problem-solving

Team player

Te Ao Māori awareness

Treaty of Waitangi understanding

Tools

Microsoft Office

Job description

Be the go-to person for workplace and administration support across NZTA offices. Ensure safe, productive and sustainable workplaces. Join a team that values collaboration, service, and continuous improvement.

12-month fixed term /Secondment role based in Hamilton. This is an office based position.

Te Whiwhinga mahi | The opportunity

We're looking for a Workplace and Administration Support Officer to deliver professional support services to NZTA staff, enabling them to succeed in their core business. In this role, you'll manage workplace functions and provide either administration and/or travel coordination support, contributing to the smooth operation of our office's.

Key responsibilities

• Maintaining a high standard of core building and office facilities
• Completing workplace requests, and provide first level site support including digital and technical support
• Supporting site health and safety, including building site inductions and orientations
• Supporting our office security procedures and processes
• Supporting day to day fleet management
• Providing professional visitor management services
• Providing professional administrative services, including meeting and event support, document preparation, and invoice processing

You will find out more about the role here.

We are seeking to appoint at a salary between $65,278-$75,585 commensurate with skills and experience.

Ko koe tēnei | About you

To thrive in this role, you'll bring:

• Experience in facilities support, administration, and travel coordination
• Strong customer service and communication skills, ability to prioritise, and thrive in a fast paced environment
• A clean NZ driver licence, and confidence driving a range of passenger vehicles
• Strong Microsoft Office and digital skills, with technical problem-solving skills, and confidence in learning new systems
• Ability to work well in a team and take accountability for self-development
• You will demonstrate knowledge of, or a willingness to gain an understanding of Te Ao Māori and promote tikanga and Te Reo Māori
• You will also have knowledge of, or a willingness to gain an appreciation of Te Tiriti o Waitangi (the Treaty of Waitangi) as it applies in the public service

Mō mātou | About Us

You'll be part of Te Ama - Commercial and Corporate, within the Support Services team, which provides shared services that enable NZTA to operate efficiently and effectively. We support safe, productive workplaces and travel solutions across the organisation.

Ka whiwhi koe i te aha | What you will get in return

At NZTA, we offer:

• A competitive salary and benefits package
• Five weeks annual leave
• Income Protection and Critical Illness Insurance for permanent employees
• A culture that celebrates inclusion, wellbeing, and professional growth

Applications close: 10 September 2026

For further information, email: [e-mail]

To be considered for this position you must have a legal right to live and work in NewZealand.

NZTA|Waka Kotahi is an equal opportunity employer (EOE). We recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values.

Please let us know if you need any support or have any access requirements that will help you through the recruitment process.

Please note that we may begin shortlisting as we receive applications. We encourage early applications as we may withdraw the advertising at any time.