Workforce Planning & Multi-Trade Scheduler

Citycare Property; Otago; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Health checks

Wellbeing programmes

Training opportunities

Discounts through Boost programme

Employee referral bonus

Job summary

Citycare Property in New Zealand is seeking a Workforce Planning Coordinator to keep our property response work moving. You will triage work orders, plan and schedule jobs, coordinate trades and subcontractors, and keep customers informed when priorities change.

This role suits someone who enjoys staying one step ahead, working across multiple systems and bringing calm, clear communication to a busy operational environment.

Qualifications

• Experience coordinating high volumes of work, priorities or deadlines.
• Strong written and verbal communication skills.
• Confidence working across multiple databases and systems at the same time.
• Good computer skills, with Microsoft Excel, Word and Outlook experience an advantage.
• Excellent accuracy, attention to detail and time management.
• A calm, practical approach when plans change or pressure builds.
• Strong problem-solving skills and a collaborative working style.
• NCEA Level 2 or an equivalent qualification.

Responsibilities

• Review and prioritise incoming work orders so jobs are ready to schedule.
• Plan and schedule multi-trade work across operational teams and subcontractors.
• Arrange appointments with clients,tenantsand customers.
• Respond quickly to disruptions such as urgent jobs, staff illness,weatherand access changes.
• Monitorjob progress and raise risks before service targets are affected.
• Maintainaccuratejob notes, documentation, costcodesand planned dates.
• Work with supervisors,suppliersand internal teams to keep resources fully utilised.
• Help improve work order processes while supporting a safe, customer-focused environment.

Skills

High-volume coordination

Multi-system coordination

Strong communication

MS Excel / Office

Education

NCEA Level 2

Tools

MS Excel

MS Word

Outlook

Job description

Citycare Property in New Zealand is seeking a Workforce Planning Coordinator to keep our property response work moving. You will triage work orders, plan and schedule jobs, coordinate trades and subcontractors, and keep customers informed when priorities change.

This role suits someone who enjoys staying one step ahead, working across multiple systems and bringing calm, clear communication to a busy operational environment.