Workforce Planning Manager - Flexible, High-Impact Retail

The Warehouse Group; Auckland; Hybrid; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Generous discounts across brands

Birthday day off

Volunteer day

Free parking at Northcote Office

Café and gym facilities

Flexible working arrangements – 4 days

Paid parental leave

Job summary

The Warehouse Group is seeking a Workforce Planning Manager to lead a team of workforce specialists and shape labour strategy across more than 150 stores nationwide. You will forecast, budget and analyse productivity while partnering with Operations, Finance, HR and Technology to align labour investment with demand and financial targets.

Reporting to the Head of Central Operations, this role influences commercial decisions and drives continuous improvement in workforce practices to enhance

Qualifications

• Commercially minded leader with strong analytical capability.
• Ability to translate data into clear business insights.
• Experience driving workforce strategy and productivity improvements.
• Ability to influence senior stakeholders and multi-site operations.
• Experience across Operations, Finance, HR and Technology teams.

Responsibilities

• Lead and develop a team of Workforce Planning Specialists.
• Own workforce planning, labour forecasting and budgeting across The Warehouse and Warehouse Stationery, supporting Noel Leeming.
• Provide insights to influence labour investment, store performance and strategic decisions.
• Lead initiatives to improve productivity and simplify store execution.
• Monitor labour performance with Finance and Operations and identify risks/opportunities.
• Be the SME for workforce management tools, systems and reporting.
• Support evolution of workforce technology, including planning, scheduling and execution tools.
• Deliver practical solutions for frontline retail operations across the store network.
• Lead workforce-related projects and change initiatives across the network.

Skills

Workforce planning

Labour management

Resource planning

Workforce optimisation

Leadership

Stakeholder management

Communication

Analytical capability

Forecasting

Tools

Workforce management systems

Labour scheduling tools

Reporting platforms

Job description

The Warehouse Group is seeking a Workforce Planning Manager to lead a team of workforce specialists and shape labour strategy across more than 150 stores nationwide. You will forecast, budget and analyse productivity while partnering with Operations, Finance, HR and Technology to align labour investment with demand and financial targets.

Reporting to the Head of Central Operations, this role influences commercial decisions and drives continuous improvement in workforce practices to enhance