Windows Ops Lead: Large-Scale IT Reliability & Automation

HCL Technologies Limited; Dunedin; On-site; NZD 110,000 - 140,000; Full time

Job summary

HCL Technologies Limited is seeking an experienced Windows Operations Lead to oversee and optimize Windows 2000-based IT environments. The role centers on operational excellence, process improvement, and empowering teams to meet client SLAs while driving innovation and high standards in system administration.

The candidate will mentor the support team, implement automation, and collaborate with clients to translate requirements into effective Windows 2000 strategies across large-scale

Qualifications

• Extensive experience managing Windows environments, including large-scale deployments.
• Strong incident, problem and change management capabilities.
• Ability to design operational improvements and automation for Windows-based systems.
• Proven leadership in mentoring technical teams and guiding projects.

Responsibilities

• Lead Windows 2000 administration initiatives to optimize stability and performance.
• Oversee incident, problem, and change management to meet client SLAs.
• Analyze logs and performance metrics to proactively identify risks and root causes.
• Mentor support teams and drive knowledge transfer on Windows 2000 environments.
• Evaluate new tools and automation to enhance operational efficiency.
• Ensure data-driven reporting through Windows-based monitoring tools.
• Translate client requirements into actionable Windows 2000 support strategies.
• Develop and enforce operational standards and policies for Windows administration.

Skills

Windows administration

Incident management

Problem management

Change management

Automation design

Team leadership

Client engagement

Tools

Active Directory

Group Policy

Performance Monitoring

Job description

HCL Technologies Limited is seeking an experienced Windows Operations Lead to oversee and optimize Windows 2000-based IT environments. The role centers on operational excellence, process improvement, and empowering teams to meet client SLAs while driving innovation and high standards in system administration.

The candidate will mentor the support team, implement automation, and collaborate with clients to translate requirements into effective Windows 2000 strategies across large-scale