Waiter

First Mates, Last Laugh; Auckland; On-site; NZD 28,000 - 39,000; Part time

Benefits offered by this job

NO EXPERIENCE NEEDED!

IMMEDIATE START!

FUN STAFF WANTED!

WEEKLY BONUSES!

Job summary

First Mates, Last Laugh is a lively restaurant located at Westhaven Marina, Auckland. We are seeking Front of House Superstars for a fixed-term summer season and part-time shifts.

You will deliver exceptional guest experiences, take orders, upsell, and maintain a high service standard while working with a friendly team in a fast-paced setting.

Qualifications

• Minimum 1 year working in a restaurant environment as a section waiter.
• Passion for the hospitality industry.
• Knowledge of local and international food trends, wine and beverages.

Responsibilities

• Take food and beverage orders, serve orders, and attend to guest requests.
• Maintain a high standard of table service and ensure courteous service at all times.
• Upsell through product knowledge and build rapport with guests.

Skills

Customer service

Multitasking

Interpersonal skills

Team player

Flexibility

POS familiarity

Tools

POS systems

Job description

First Mates,Last Laugh is centrally located on Westhaven Marina, overlooking the yachts and Auckland city.

Owned and operated by renowned restauranteur Judith Tabron, we have quickly become a local's favourite, with our warm and inviting atmosphere that feels like home and a getaway all at once. Our delicious food, eclectic cocktails and thoughtful beverage selection have been welcomed with rave reviews!

We operate seven days a week, from 11am to late, and we are looking for skilled Front of House Superstars to keep creating exceptional experiences for our guests. Fixed-term (Summer season) and Part-time positions available.

Let's Eat! Let's Drink! Let's Work!

This role is focused on delivering exceptional customer experiences and maintaining consistently high standards of service, while contributing positively to a busy and supportive team environment.

You’ll work alongside a friendly, passionate team in a fun workplace, where initiative is appreciated and ideas are welcome. We want you to bring your personality to work, develop your skills and enjoy being part of a team that takes pride in what they do.

You must have a passion for the hospitality industry

Take food and beverage orders (ensuring they are accurate for table, guest position and coursing), serve orders, answer questions and attend to guest requests

Ensure that guests receive efficient and courteous service at all times, addressing guest concerns, and resolving complaints

Interact with guests and advise on food, wine and beverage options. When needed advise on beverage & food pairing

Maintain an up-to-date working knowledge of all menu items and daily specials

Upselling through the knowledge of our products and creating an engaged and authentic rapport with our guests

Confidence managing and maintaining a multiple-table section while following our sequence of service

Maintain a high standard of table service, using established food handling and serving techniques

Ensure that customers receive efficient and courteous service at all times

A minimum of 1 year working in a restaurant environment as a section waiter

Commitment to providing excellent guest experiences

Good knowledge of local and international food trends, wine and beverages

Knowledge of POS systems and cash handling skills

Interpersonal Skills

Ability to multi-task & work competently under pressure

On-Brand and personal appearance to set standards

Positive energetic attitude, outgoing, friendly personality

Organisational ability

Ability to receive constructive feedback and or instructions

Committed to team spirit and excellent morale

Reliable and flexible to change

Only applicants who are legally entitled to work in New Zealand will be considered for this position.

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• Do you have customer service experience?
• How much notice are you required to give your current employer?
• Do you have professional serving experience, including carrying multiple plates?
• How many years' experience do you have in the hospitality & tourism industry?
• What's your expected hourly rate?
• Are you available to work split shifts?
• Do you have Bartending experience?

Benefits

• NO EXPERIENCE NEEDED!
• IMMEDIATE START!
• FUN STAFF WANTED!
• WEEKLY BONUSES!