Visitor Host

New Zealand Government; Canterbury; On-site; NZD 30,000 - 44,000; Full time

Benefits offered by this job

Fully funded life cover

Critical illness protection

Discounted insurances

Free will services

Mortgage broker services

Job summary

New Zealand Defence Force (NZDF) is seeking a Visitor Host to deliver the museum's visitor experience and public programmes from Sunday to Thursday, engaging with on-site, off-site and digital visitors. You will promote and book programmes while working with volunteer guides and supporting educational content development.

Ideal candidates will have programme delivery and customer interaction experience, strong MS Office skills, and the ability to handle busy periods with professionalism and

Qualifications

• Experience delivering programmes and engaging with visitors.
• Strong customer service and communication skills.
• Ability to manage multiple tasks during busy periods.

Responsibilities

• Deliver daily visitor experiences and public programmes for on-site, off-site and digital visitors.
• Engage with visitors to ensure a safe, enjoyable and informative visit.
• Work with a team of volunteer guides.
• Promote, sell, and book programmes and activities.
• Assist in developing museum programmes and educational content.

Skills

Programme delivery

Customer service

MS Office

Administration

Public speaking

Tools

MS Office

Job description

Mo te tunga | About the roleWorking Sunday - Thursday as the Visitor Host, your primary role is the daily delivery of the Museum's visitor experience and public programmes. Visitors will include those engaging with the Museum on-site, off-site, and digitally. In this role, you will represent New Zealand's unique military aviation heritage - including the Air Force's history, culture, and place in the world today.Additionally, you will be responsible for:Assisting with development of Museum programmes and educational content.Engaging with visitors to ensure they have a safe, enjoyable and informative visit.Working alongside a team of volunteer guides.Promoting, selling, and booking programmes and activities.Applications will be reviewed upon receipt. It is advised to apply early to avoid disappointment, as this role may close ahead of time due to a high volume of applicants.Nga pukenga me nga wheako | Skills and ExperienceAs the ideal candidate, you will have experience in delivery of programmes and customer interaction, preferably within a museum, gallery, or similar area. You will be a confident communicator capable of engaging with people of all ages and backgrounds.You will also possess the following:Solid administration skills.Capability to juggle various demands during busy times.Proficiency in the MS Office suite.Overall, you will possess a passion, drive, and immense commitment to customer engagement through creative and educational public programmes.Nou te rourou | What's in it for youYour skills and dedication deserve recognition, and NZDF delivers with competitive pay matched to your experience. But that's just the beginning - safeguard your loved ones with a fully funded life cover of up to $300,000 and critical illness protection. Other benefits include discounted additional insurances, free will services and savings schemes for the Defence community. Get expert financial guidance and mortgage broker services. Find all our benefits and more on the Force 4 Families website.NZDF champions diversity and inclusivity, valuing every member and fuelling their success. We embrace uniqueness, understanding that diverse teams drive creativity, innovation, and excellence. With an open door to all - irrespective of gender, ethnicity, ability, age, or family dynamics - NZDF offers a flexible, empowering work environment. Join us in shaping a brighter future, where everyone thrives.Me pehea te tuku tono | How to ApplyApplications close on Thursday 12 November 2026.Use the links on this page where you'll be directed to the Defence Careers website.Please Note:All applications must be made online, via the Defence Careers website. Each listing contains the Position Description and a Contact Us option for any queries or technical issues.Your cover letter will be a key part of our selection process, so please highlight how your experience relates to the key activities outlined in the Advert and Position Description.Applicants will be required to undergo a pre-employment drug-screening test prior to any offer of employment being made.NZDF Employees/Members - please apply internally via the HR Toolkit; this will ensure that you are visible as an internal candidate.NZDF Contractors - please apply via the Defence Careers website.NZDF Reserves - please apply via the Defence Careers website if you cannot access the HR Toolkit.Please Note:To be eligible for the required level of government security clearance with the NZ Defence Force, you need to meet certain citizenship and residency criteria. Here's what you need to know:Low Level Security ClearanceYou must be a New Zealand citizen or you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa.At minimum, you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa, and you must be a citizen of and have lived in Australia, Canada, United Kingdom, United States of America or New Zealand continuously for the last five (5) years.You must have a five (5) year background history that can be verified and assessed appropriately by the NZ Security Intelligence Service (NZSIS) to determine if you are suitable for a security clearance at this level.If you do not meet the minimum criteria, unfortunately, your application will not be accepted. We do welcome your application at a time when you will meet the requirements.