Violence Intervention Programme Administrator

Health New Zealand - Te Whatu Ora Waitaha Canterbury; Christchurch; In loco; NZD 22.000 - 30.000; Part-time

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Health New Zealand - Te Whatu Ora Waitaha Canterbury is seeking a part-time clinical administrator to support the Violence Intervention Programme at Christchurch Hospital campus. The role is 0.5 FTE, fixed hours: Monday and Tuesday 8.30am-5.00pm and Thursday 12.30-5pm, handling reception, data entry, meetings, and referrals.

You will work within the Child and Family Safety Service, Tiaki Whānau, and contribute to a multidisciplinary team focused on family violence, child abuse and neglect.

Competenze

• Strong interpersonal and communication skills.
• Ability to remain calm under pressure.
• Proficient in Microsoft Office suite (Excel, Word, Outlook).
• Data entry accuracy and speed.
• Ability to manage multiple priorities.

Mansioni

• Answer reception phone during service hours.
• Perform data entry and maintain patient management systems.
• Schedule meetings and take meeting minutes.
• Process referrals and bookings for the service.
• Create training packs and support general administration.

Conoscenze

Communication

Calm under pressure

Microsoft Office

Data entry

Multitasking

Attention to detail

Medical typing

Strumenti

Microsoft Office

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Christchurch - Christchurch Health Campus - Child and Family Safety Service Permanent part-time position working 20 hours per week (Monday and Tuesday 8.30am-5.00pm and Thursdays 12.30-5pm)

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

Our Child and Family Safety Service, Tiaki Whānau, is a multidisciplinary team providing a specialist service for tamariki (children) and rangatahi (young people). Based at the Christchurch Hospital campus our team is divided into a variety of workstreams including the Violence Intervention Programme, Sexual Abuse Team, Gateway and Infant to Teen assessments. Our Integrated Safety Response team is currently based on Riccarton Road at Walshe House. This position is designed for the candidate to work 0.5 FTE as a clinical administrator supporting the Violence Intervention Programme team, whose work is centred round Family Violence, Child Abuse and Neglect. The days and hours for this role are fixed to the service need and are therefore not negotiable (Monday and Tuesday 8.30am-5.00pm and Thursdays 12.30-5pm). You will be available during service hours to answer our reception phone, complete vital data entry tasks, schedule meetings, take meeting minutes, enter data onto a variety of patient management systems, manage service referrals and bookings, make up training packs and other general administration.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4/Profile 4. For further information about the administration and clerical pay equity settlement please follow the link below: https://static.info.content.health.nz/docs/health-pros/employment-agreements/psa_national_health_administration_workers-collective%20agreement_(1_%20January_2025_to_30_June_2027.pdf

About You

As a dynamic administrator in our Child and Family Safety Service you will have excellent interpersonal skills to work together in our wider team by networking and building relationships. You will be equipped to handle stressful emotional situations and have the flexibility to cope with change. You will have the ability to remain calm under pressure and demonstrate great attention to detail and accuracy.

Skills and Experience

• Communication and Interpersonal skills
• Ability to remain calm under pressure
• Advanced computer skills, including Microsoft Office suite (Excel, Word, Outlook)
• Data entry skills
• The ability to manage multiple priorities
• Attention to detail and accuracy
• Medical typing is completed within set timeframes (usually 3-5 days)

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community.

We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

If you have any questions about the role, please contact Kerri McCarthy at [e-mail]