Village Assistant - Part-time (Fixed-term)

Summerset Retirement Villages; Palmerston North; On-site; NZD 28,000 - 36,000; Part time

Job summary

Summerset Retirement Villages is seeking a Village Assistant for Kelvin Grove Village. You will ensure safety and respond to medical incidents while serving as the first point of contact for village matters. Demonstrate a calm presence, effective communication, and strong observation skills to support residents’ well-being.

The role is fixed-term and part-time, with a Fri-Sun 8:30am–5:00pm roster until early 2028. Relevant first aid and a full driver’s license are preferred.

Qualifications

• Calm, confident presence suitable for emergency response.
• Able to think on your feet and make sound decisions under pressure.
• Comfortable working alone overnight.
• Excellent attention to detail and observant.
• Current First Aid certificate and full driver’s license preferred.

Responsibilities

• Provide calm, professional first response to medical emergencies.
• Carry out cleaning duties to maintain facility cleanliness.
• Handle administrative tasks (paperwork, scheduling, data entry).
• Liaise with emergency services as needed.
• Monitor village security and respond to unusual activity.
• Maintain clear communication with the Village Manager.

Skills

Calm, confident presence

Independent worker

Strong communication

Observation/detail oriented

Decision making under pressure

Job description

Company Description:

At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring the best of life to our residents.

Job Description:

We are looking for an exceptional Village Assistant to join our developing Kelvin Grove Village. You will ensure the safety and security of the village and be ready to respond to any medical or emergency incidents that may arise.

You will be responsible for being the first point of contact for all Village related matters whilst on duty and more importantly providing a visible, reassuring presence, and ensuring our residents feel safe and supported..

Your Day-to-day Will Include:

• Providing a calm, professional first response to medical emergencies
• Cleaning duties (maintaining cleanliness of facilities)
• Administrative duties (handling paperwork, scheduling, or data entry)
• Liaising with emergency services when needed
• Monitoring village security and respond to any unusual activity
• Maintaining clear communication with the Village Manager

This is a fixed term part-time role (till early 2028) and will be working a roster of, Friday, Saturday and Sunday 8.30am to 5.00pm.

Qualifications:

You’ll be someone who brings a calm, confident presence to the role—comfortable working alone overnight, capable of thinking on your feet, and able to make sound decisions under pressure without hesitation.

You’ll Also Bring:

• Confident working independently and making quick, effective decisions when needed
• A strong communicator who remains calm and composed in high-pressure or emergency situations
• Naturally responsible, dependable, and highly observant, with great attention to detail
• Able to build rapport and trust with residents
• Has a current First aid certificate (preferrable) and full drivers license

At Summerset, we believe diversity strengthens our team and enriches the care we provide. We welcome applications from people of all backgrounds, experiences, and walks of life.

Additional Information:

Summerset's known for its excellent benefits and strong sense of values around care, teamwork and drive for excellence. With some of the best benefits in the sector, some of these include:

• Birthday leave
• Discounts from a wide range of suppliers
• A supportive team culture where you’re truly valued
• Career development opportunities across aged care, hospitality, wellness and more

Next Steps:

Applications for this role will close on Monday 2nd November. This role may close early due to an increased number of applications.