Village Assistant

Bupa Care Services NZ Limited; Prebbleton; On-site; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Bupa Campus access

Viva wellbeing programme

Health insurance membership

Parental leave

Employee discounts

Flu vaccinations

Refer a Friend

Job summary

Bupa Liston Heights Care Home & Retirement Village in Hilltop, Taupō, New Zealand, is seeking a Village Assistant to support daily office operations and coordinate resident activities. The role offers a permanent full-time arrangement with an average of 32 hours per week, primarily Sunday to Wednesday shifts.

You will work with a friendly team to enhance resident wellbeing, assist with orientation for new residents, and drive a company van when needed.

Qualifications

• Previous experience in an administration or customer service role is preferable.
• Good level of computer literacy, including experience with the Microsoft Office Suite.
• Demonstrate a high level of customer service and proven customer focus.
• Strong interpersonal skills with a high level of professionalism.
• A current driver’s license with at least five years driving experience in NZ as you will be required to drive a company van.
• Hold legal entitlement to work in New Zealand.

Responsibilities

• Support the Village Coordinator with the day to day running of the office and administration.
• Support the Village Coordinator with maintaining resident welfare and wellbeing.
• Assist the Village Coordinator with specific orientation programmes for new residents and with day-to-day operations of the village.
• Organise and implement activities and van trips with the resident, ensuring transport arrangements are in place.
• Ensure residents are given opportunities to participate in all entertainment offerings and develop new skills and hobbies.

Skills

Customer service

Administration

Microsoft Office

Tools

Microsoft Office

Job description

At Bupa, purpose meets possible.

Join us and help shape a future where healthcare is more connected, innovative, and deeply personal.

We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. We pride ourselves on creating a welcoming and supportive village community where residents feel truly at home. Being a Village Assistant, you'll help foster a warm, friendly environment, support new residents as they settle into village life, and coordinate village activities and resident engagement programs.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

Hours & Roster Details:

• Employment Type: Permanent Full-time
• Hours: Average 32 hours
• Shift Time: Sunday, Monday, Tuesday and Wednesday.

Thepurposeof this job

Bupa Liston Heights Care Home & Retirement Village is located in Hilltop, Taupō, one of New Zealand's most picturesque locations, with stunning panoramic views of Lake Taupō and the surrounding mountains.

If you're passionate about aged care, community living, and enhancing resident wellbeing, you'll play a key role in creating a positive and enriching experience for our residents.

As a Village Assistant, you’ll work alongside a supportive team to:

• Support the Village Coordinator with the day to day running of the office and administration
• Support the Village Coordinator with maintaining resident welfare and wellbeing
• Assist the Village Coordinator with specific orientation programmes for new residents and with day-to-day operations of the village
• Organise and implement activities and van trips with the resident, ensuring transport arrangements are in place
• Ensure residents are given opportunities to participate in all entertainment offerings and develop new skills and hobbies

What you’ll need to make it possible

• Previous experience in an administration or customer service role is preferable
• Good level of computer literacy, including experience with the Microsoft Office Suite
• Demonstrate a high level of customer service and proven customer focus
• Strong interpersonal skills with a high level of professionalism
• A current driver’s license with at least five years driving experience in NZ as you will be required to drive a company van
• Hold legal entitlement to work in New Zealand

Why you’ll love it?

• Access to Bupa Campus – your go-to space for global learning and development
• Access to Viva, Bupa's global employee wellbeing programme
• Southern Cross health insurance membership with monthly premiums fully paid for eligible employees
• Enhanced parental leave - 12 or 24 weeks of paid gender-neutral parental leave for eligible employees
• Access to a wide range of employee benefits and discounts across retail, technology and more. Employee Assistance Programme when you need it most
• Regularly offered free flu vaccinations, free skin checks and initial menopause consultation
• Refer a Friend Programme

If this sounds exciting, we’d love to hear from you. Let’s shape the future of healthcare, together.

Our Values | Ā mātou ūara

Brave | Māiatanga Caring | Manaakitanga Responsible | Haepapa

Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.