Village Assistant

Bupa; Auckland; Hybrid; NZD 28,000 - 39,000; Part time

Job summary

Bupa Sunset Village in Auckland is seeking a Village Assistant to foster a warm, friendly environment, support new residents as they settle into village life and coordinate activities and resident engagement programs.

You will work with a supportive team to handle office administration, resident welfare, orientation for new residents, and organise van trips and entertainment offerings.

Qualifications

• Previous experience in an administration or customer service role is preferable.
• Good level of computer literacy with Microsoft Office.
• Demonstrate high level of customer service and professionalism.
• Strong interpersonal skills and professional demeanor.
• A current NZ driver’s license with five years’ driving experience.

Responsibilities

• Support the Village Coordinator with the day-to-day running of the office and administration.
• Support resident welfare and wellbeing alongside the Village Coordinator.
• Assist with orientation programmes for new residents and daily village operations.
• Organise and implement activities and van trips with residents; arrange transport.
• Ensure residents can participate in entertainment offerings and develop hobbies.

Skills

Administration

Customer service

Microsoft Office

Interpersonal skills

NZ driving

Job description

At Bupa, purpose meets possible.

Join us and help shape a future where healthcare is more connected, innovative, and deeply personal.

We're a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. We pride ourselves on creating a welcoming and supportive village community where residents feel truly at home. Being a Village Assistant, you'll help foster a warm, friendly environment, support new residents as they settle into village life, and coordinate village activities and resident engagement programs.

Here, your work has purpose, your voice matters and your future is full of possibility.

Just imagine the impact you could make.

Hours & Roster Details:

• Employment Type:Permanent Part-Time
• Hours: 8 Hours per week
• Roster Pattern: Saturday and Sunday

Thepurposeof this job

Located in the quiet residential suburb of Blockhouse Bay, Auckland, Bupa Sunset Village offers Rest Home, Hospital, and Dementia Care.

As a Village Assistant, you'll work alongside a supportive team to:

• Support the Village Coordinator with the day to day running of the office and administration
• Support the Village Coordinator with maintaining resident welfare and wellbeing
• Assist the Village Coordinator with specific orientation programmes for new residents and with day-to-day operations of the village
• Organise and implement activities and van trips with the resident, ensuring transport arrangements are in place
• Ensure residents are given opportunities to participate in all entertainment offerings and develop new skills and hobbies

What you'll need to make it possible

• Previous experience in an administration or customer service role is preferable
• Good level of computer literacy, including experience with the Microsoft Office Suite
• Demonstrate a high level of customer service and proven customer focus
• Strong interpersonal skills with a high level of professionalism
• A current driver's license with at least five years driving experience in NZ as you will be required to drive a company van
• Hold legal entitlement to work in New Zealand

Why you'll love it?

• Access to Bupa Campus - your go-to space for global learning and development
• Access to Viva, Bupa's global employee wellbeing programme
• Southern Cross health insurance membership with monthly premiums fully paid for eligible employees
• Enhanced parental leave - 12 or 24 weeks of paid gender-neutral parental leave for eligible employees
• Access to a wide range of employee benefits and discounts across retail, technology and more. Employee Assistance Programme when you need it most
• Regularly offered free flu vaccinations, free skin checks and initial menopause consultation
• Refer a Friend Programme

Our Values | Ā mātou ūara

Brave | Māiatanga Caring | Manaakitanga Responsible | Haepapa

Applications will be reviewed as they are received and therefore may result in the role closing early if the right applicant is found.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you'd like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.