Travel Expert - New Lynn

Aotearoa New Zealand Association of Social Workers; Whau; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Celebrate Success

Career Growth

Wellness support

Stay Active

Financial planning

Travel discounts

Familiarisation trips

Earn incentives

Job summary

Flight Centre Travel Group (FCTG) is seeking a travel-focused agent to open up the world for customers. You’ll research, plan, and present dream itineraries across flights, accommodation, tours, and insurance, delivering warm, attentive service.

You’ll leverage travel expertise to tailor recommendations, hit sales targets, and stay highly organized in a fast-paced environment. This onsite role offers growth, incentives, and a friendly team culture.

Qualifications

• Be the go-to person for travel recommendations and tips.
• Think creatively to tailor travel solutions for customers.
• Meet KPIs and sales targets to maximize incentives.
• Keep work organized and manage time effectively.
• Handle multiple tasks while engaging with customers.

Responsibilities

• Create dream itineraries for customers with flights, lodging, and activities.
• Share travel knowledge to recommend options across flights, hotels, tours, and insurance.
• Roll out the red carpet by welcoming customers with active listening and a positive attitude.
• Be a trusted advisor, balancing business goals with customer delight.

Skills

Travel Expert

Innovative Thinker

Sales-focused

Organised

Multitasker

Job description

Open up the world to those who want to see. whakatuwhera te ao ki te hunga e hiahia ana ki te kite

Attention Travellers, Your Search for the Perfect Job Ends Here!

Soon, you'll land a role where you’re encouraged to share your passion for travel and open up the world for our customers. The atmosphere is warm, welcoming, and rewards the bold and brave. Leave your ego at the door and bring along your drive, determination, and resilience. You might hit some bumps along the way, but you'll have the full support of your team. So buckle up and read on. your next adventure awaits!

Embarking on a career at Flight Centre is an exciting opportunity. You don't have to be a travel guru from the outset; what's crucial is your ability to dive into the world of research, organization, and connecting with people. Success at Flight Centre is about channeling your time and energy into the job while relishing the continuous journey of learning and growth. It's a path to a dynamic and fulfilling career you won't want to miss!

About the role.Mō te Tūranga

How You’ll Open Up the World for Our Customers

• Create Dream Itineraries: Build dream trips for your customers, creating lasting memories they’ll share for years to come.
• Share Your Knowledge: Use your travel expertise to make perfect recommendations from a range of options including flights, accommodation, cruises, tours, insurance, and more.
• Roll Out the Red Carpet: Make your customers feel welcomed and valued through active listening, mutual respect, and a positive attitude.
• Trusted Advisor: Be someone your customers can trust and share their excitement with, showing them you take your business seriously but not yourself.

About You!mo koe!

• Travel Expert: You’re the go-to person in your circle for travel recommendations, tips, and tricks.
• Innovative Thinker: You seek out new ways to build on your success and think outside the box to find the best travel solutions for your customers.
• Sales-focused: You believe hard work should be rewarded, so you’re focused on achieving your KPIs and sales targets to get the incentives you deserve.
• Organised: You understand the importance of organisation and managing your time effectively to achieve the best results and stay on top of your work.
• Multitasker: You’re good at the people stuff and the behind-the-scenes stuff too – building itineraries, creating invoices, operating our booking systems, and multitasking with a customer in front of you.

Some of our benefits (why you should join us!)Ngā mea e tukuna ana e mātou

• Celebrate Success: Embrace our famous company culture at Reward & Recognition events throughout the year, including our annual ‘Global Gathering’
• Career Growth: Be supported in your career growth through our Brightness of Future pathways within our global organisation.
• Stay Healthy: Our In-house health and well-being team providing free consultations, webinars, courses and global challenges!
• Stay Active: Enjoy an hour out of your working week dedicated to being active or focusing on your wellbeing. We call this our hour of empowerment.
• Be financially savvy:Our in-house Moneywise team offer free financial planning advice
• Travel Like a Pro: Access industry travel discounts and qualify for sponsored ‘Familiarisation Trips’ to explore new destinations and products around the world.
• Earn More from Day One: Base wage plus uncapped incentives – earn a percentage of every sale from day one, with no limit on what you can achieve.
• Be Yourself: Thrive in a workplace that values individualism – come as you are!

Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

Over the past 40 years, we’ve celebrated many important milestones and today, we are proud to be an award-winning global travel retailer.This year we are SO proud to have been listed as excellence awardees at the HR Awards New Zealand, for the Employer of Choice Award AND the HR Team of The Year award!

Come as you are. Nau mai, whakatau mai

We believe that every individual is equally important and has access to all the same opportunities and rights. We work as a community with accessible leaders, and we embrace diverse cultures, backgrounds and perspectives. We have an irreverent culture of taking our business seriously but not ourselves.

So come and join our team of Flighties and help us open up the world to those who want to see.

This industry is always changing, every day a new rule, a new crisis, new resorts, or destinations. It’s challenging, high pressure but rewarding —and we wouldn't change a thing!

#LI-GH2#FCB#LI-Onsite

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Travel Agents, Tour Operators & Tourist Services More than 10,000 employees

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. Headquartered in Brisbane (Australia), with company-owned leisure and corporate travel business in 24 countries spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia.

FCTG operates under multiple names globally, extending to more than 90 countries through company-owned businesses and independent licensees. The company opened its first leisure travel shop in Sydney (Australia) in 1982 and listed on the Australian Securities Exchange in 1995.

Navigate your Career. Explore the World.

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. Headquartered in Brisbane (Australia), with company-owned leisure and corporate travel business in 24 countries spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia.

FCTG operates under multiple names globally, extending to more than 90 countries through company-owned businesses and independent licensee s. The company opened its first leisure travel shop in Sydney (Australia) in 1982 and listed on the Australian Securities Exchange in 1995.

Navigate your Career. Explore the World.