Transactions and Income Administrators

NHS Highland; Argyll East; On-site; NZD 61,000 - 75,000; Full time

Job summary

NHS Highland invites applications for two Transactions & Income Administrator posts to support the Self-Directed Support Team. The role focuses on accurate, timely payment processing to care providers and collection of service user contributions.

Ideal candidates will have strong office administration experience, proficiency with MS Office, and robust numeracy and literacy skills. Confidentiality and independent working are essential, with teamwork also required.

Qualifications

• Experience in office administration and clerical work.
• Strong numeracy and literacy skills.
• Excellent communication and maintenance of confidentiality.

Responsibilities

• Liaise with providers, service users and families; coordinate with internal NHS Highland functions.
• Record information accurately and in a timely manner; support financial processes related to care providers and user contributions.
• Provide advice and assistance on financial matters related to services in people’s homes by third-party providers.

Skills

Office administration

MS Office

Numeracy

Literacy

Communication

Confidentiality

Tools

MS Office

Job description

2 x 36hpw posts available

Fixed Term until 31/12/2027

An exciting opportunity has arisen to join a team supporting the specialist business support functions and the development of adult social work and social care services in an integrated Health and Social Care service.

NHS Highland is looking to recruit a Transactions & Income Administrator to work within the existing Self-Directed Support Team supporting the processes which ensure the accurate and timely payment of care providers and collection of service user care contributions.

The successful person will be part of a team of administrators liaising with providers, service users, and families, together with internal NHS Highland functions. Alongside responsibility for recording information in a timely and accurate manner, the role provides a focal point for advice and assistance for financial matters related to services provided within people’s homes by third party care providers.

In order to be able to carry out the duties of this post effectively and safely, candidates should provide evidence of a wide range of office administration and clerical experience, plus good MS Office IT skills. The successful candidate will need to demonstrate strong numeracy and literacy skills. Effective team working is required but there is also a key need to be able to work independently with minimal supervision. Excellent communication skills and the maintenance of a high level of confidentiality are also vital.

Please refer to job and person specification for further information.

For more information please contact Kelly Dallas; email: or Vladi Watson; tel: [phone]; email:

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Additional Information For Candidates

• Please note that this vacancy may close before the advertised closing date if a high number of applications are received. Early application is therefore advised.
• Applications are welcome from Gaelic speakers. / Tha fàilte air tagraidhean bho luchdl
• Posts close at midnight on the indicated date.

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.

Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through .