Trade Team Lead – Hardware & DIY

Mitre 10; Waihi; On-site; NZD 55,000 - 75,000; Full time

Benefits offered by this job

Staff discounts

Birthday Day Off

Trauma Insurance

Bonus Scheme

Perks App

Job summary

Mitre 10 Waihi, a local family owned and operated business, is seeking a Trade Supervisor to lead the trade team, support daily operations and ensure outstanding service for trade customers.

This full-time role (Sunday to Thursday, 39.5 hours) requires strong organisation, product knowledge and team leadership. Join a locally owned business offering competitive remuneration, staff discounts and opportunities for training.

Qualifications

• Experience leading trade teams in hardware/building supplies is preferred.
• Strong organisational and people management skills.
• Excellent customer service and in-store experience.
• Must hold a Full NZ Class 1 driver’s licence; forklift licence advantageous.

Responsibilities

• Lead and motivate the trade team to achieve sales targets and departmental objectives.
• Plan and manage team rosters to ensure effective coverage and smooth daily operations.
• Deliver expert advice and support to trade customers, ensuring an excellent in-store experience.
• Maintain high standards of presentation, stock availability, and merchandising.
• Support inventory control and operational requirements.
• Ensure all health and safety standards and procedures are followed.
• Act as a key liaison between the trade team and store management.

Skills

Customer-Focused Leadership

Leadership & Communication

Trade Knowledge

Commercial Awareness

Health & Safety Mindset

NZ Driver's Licence

Forklift Licence Advantage

Tools

Full NZ Driver's Licence

Forklift Licence

Job description

Mitre 10 Waihi, a local family owned and operated business, is seeking a Trade Supervisor to lead the trade team, support daily operations and ensure outstanding service for trade customers.

This full-time role (Sunday to Thursday, 39.5 hours) requires strong organisation, product knowledge and team leadership. Join a locally owned business offering competitive remuneration, staff discounts and opportunities for training.