Trade Sales Assistant - Auckland Central

Wesfarmers Industrial & Safety; Auckland; On-site; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Great staff discounts

On-site parking

Career development opportunities

Quarterly sales incentives

Additional hours across Auckland Trade

Job summary

NZ Safety Blackwoods in Auckland Central Trade Centre is seeking a Trade Sales Assistant to join our busy team. This permanent, full-time role covers customer service, stock management and store operations from 7:00am to 4:00pm, Monday to Friday with a rostered Saturday.

Qualifications

• Proven experience in a similar role within the retail, sales and/or trade sector.

Responsibilities

• Be the first point of call for customers walking through the door.
• Interact with customers, identifying their needs and presenting solutions across our wide range of products and services.
• Deliver customer service that drives sales and builds customer loyalty.
• Provide world-class customer service, ensuring customers are always the number one priority.
• Upsell at every opportunity.
• Assist with maintaining and improving store presentation, visual merchandising standards and product selection.
• Maintain stock levels on shelves and ensure appropriate stock rotation.
• Handle, pack and dispatch inward and outward goods.
• Assist with maintaining accurate inventory within the store.

Skills

Retail sales

Customer service

Communication

POS systems

Stock management

Tools

Point-of-sale systems

Microsoft Outlook

Job description

Job no: YJF8G

Category: Retail & Consumer Products

It’s an exciting time to join NZ Safety Blackwoods! We’re looking for a Trade Sales Assistant to join our tight-knit team in our Auckland Central Trade Centre.

This is a permanent, full time role working Monday to Friday (roster Saturday), 7:00am to 4:00pm (42.5 hours per week), with the opportunity for additional hours across our Auckland Trade Centres when required.

Reporting to the Trade Centre Manager, this role is ideal for someone who enjoys working with customers, solving problems, and being part of a busy trade-focused environment.

Are you an experienced salesperson who loves helping customers find what they need for the job they're doing? Having good knowledge of PPE, hardware or apparel will be a definite advantage.

This isn’t your standard sales role! It’s varied, hands-on, and rewarding, with a mix of customer service, store operations, stock management and some manual handling.

Key Responsibilities

• Be the first point of call for customers walking through the door.


• Interact with customers, identifying their needs and presenting solutions across our wide range of products and services.


• Deliver customer service that drives sales and builds customer loyalty.


• Provide world-class customer service, ensuring customers are always the number one priority.


• Upsell at every opportunity.


• Assist with maintaining and improving store presentation, visual merchandising standards and product selection.


• Maintain stock levels on shelves and ensure appropriate stock rotation.


• Handle, pack and dispatch inward and outward goods.


• Assist with maintaining accurate inventory within the store.

Our Ideal Candidate

• Proven experience in a similar role within the retail, sales and/or trade sector.


• Sales-driven with a desire to exceed targets and deliver results.


• Friendly and outgoing with excellent communication skills and a strong team focus.


• Able to quickly build and maintain lasting customer relationships.


• A problem-solver who can turn challenging situations into positive outcomes.


• Passionate about customer service with a proactive, can-do attitude.


• Physically capable and comfortable working in a fast-paced environment.


• Confident using computer systems, including point-of-sale systems and Microsoft Outlook.

About Us

At NZ Safety Blackwoods, we are passionate about providing expert knowledge and solutions to our customers. We have a strong reputation as a market leader providing industrial solutions for apparel, footwear, safety, engineering, tools and packaging.

With Trade Centres across New Zealand, a dedicated sales team, digital platform and customer service centre, our goal is to make it safe, easy and efficient to do business while providing access to a vast range of products that support our customers' businesses.

Benefits

• Competitive hourly rate.


• Quarterly sales incentives.


• Opportunity for additional hours across our South and East Auckland Trade Centres when required.


• Work with a diverse business offering a huge product range and market-leading brands.


• Great staff discounts.


• On-site parking.


• Career development opportunities within a long-established and successful business.

NZ Safety Blackwoods promotes and adheres to the principles and practices of diversity and inclusion, creating an environment where everyone can thrive. We are also very proud to be an official partner Mates In Construction.