Third in Charge | Merchant 1948 Bayfair

merchant1948; Mount Maunganui; On-site; NZD 24,000 - 34,000; Part time

Benefits offered by this job

Free shoes each season

Monthly bonus opportunities

Generous team discounts

Referral bonuses

Job summary

Merchant 1948 Bayfair is seeking a motivated Third in Charge to support the Store Manager and Assistant Store Manager in running the floor and coaching the team. This hands-on leadership role focuses on delivering exceptional customer experiences while guiding staff during shifts.

You’ll lead day-to-day operations, develop team members, drive sales, and ensure store standards are met. The role offers growth opportunities in a warm, retail-focused environment.

Qualifications

• Experience in retail leadership is preferred.
• Proven ability to coach and develop staff.
• Strong customer service focus and teamwork.

Responsibilities

• Lead day-to-day store operations and step in to cover shifts.
• Coach and develop team members during your shifts.
• Drive sales through exceptional customer service and product knowledge.
• Maintain store standards and visual merchandising.
• Foster a positive, inclusive store culture.

Skills

Retail experience

Leadership

Coaching

Job description

Merchant 1948 | Footwear with heritage, designed for modern life

We’re Merchant 1948 – a New Zealand family business putting shoes on feet since 1948. With over 30 stores across Aotearoa and Melbourne, we’ve built a reputation for premium leather footwear, considered design, and warm, expert service.

Our stores are more than retail spaces, they’re places where generations of customers come for timeless style, great craftsmanship, and genuine connection.

Ready to step up and lead with confidence?

We’re looking for a motivated and capable Third in Charge to join our team at Merchant 1948 Bayfair store. You’ll support the Store Manager and Assistant Store Manager in running the floor, coaching the team, and keeping things moving – especially when leadership isn’t on-site. It’s a great next step if you’re looking to grow your leadership skills while staying hands-on with the team and the customer experience.

Here’s what’s on offer:

• Role: Third in Charge
• Rostered Hours:
  • Wednesday: 12pm - 3pm
  • Thursday: 4pm - 9pm
  • Friday: 9:30am - 4pm
  • Saturday: 9am - 5pm
• Minimum Hours: 21 hours per week
• Hourly Rate: $26.00 + bonus potential!

What your day will look like:

• Supporting day-to-day operations and stepping in to lead shifts
• Coaching and developing team members during your shifts
• Driving sales and keeping your team energised and focused
• Creating memorable customer experiences
• Supporting a positive, inclusive store culture
• Assisting with visual merchandising, stock, and store standards

You’ll thrive in this role if you:

• Have retail experience and some leadership skills (or are ready to grow them!)
• Are passionate about sales and great service
• Lead by example and love working as part of a team
• Are organised, calm under pressure, and solution-focused
• Are aligned with our brand, values, and purpose

What you’ll get from us:

• A free pair of shoes every season
• Monthly bonus opportunities
• Generous team discounts
• Referral bonuses when you bring great people onboard
• A supportive team and approachable leadership
• Access to EAP for extra wellbeing support
• A fun, down-to-earth place to grow your retail career

Sound like your next step?