The Hermitage - Glacier Explorers Guide

NZSki; National Park; On-site; NZD 34,000 - 55,000; Full time

Benefits offered by this job

Competitive pay & guaranteed hours

Training and up-skilling

Free activities & discounts on F&B

Discounted accommodation for friends &

Job summary

The Hermitage Hotel, part of Aoraki / Mount Cook Alpine Village Ltd, seeks Glacier Explorers guides to lead Tasman Lake excursions and share the region’s stories with guests. This fixed-term role starts by September 2024 and runs through June 2025, offering a unique remote-location lifestyle with outstanding alpine scenery.

You'll receive training, opportunities to develop public-speaking skills, and flexible scheduling across tours.

Qualifications

• Commitment until the end of the season (June 2025).
• NZ driver’s license or entitlement to drive in NZ.
• Passion for the outdoors and eagerness to learn and step-up.
• Ability to manage a group and strong public speaking and communication skills.
• Strong sense of responsibility, commitment, and reliability with the flexibility to work across different tours and products.
• Flexible with a can-do approach and looking to learn throughout your time with us.

Responsibilities

• Share knowledge and enthusiasm about the area with guests.
• Guide Tasman Lake tours, interacting around icebergs and the glacier.
• Manage groups and ensure safety and engaging experiences.
• Adapt to different tours and products with a positive attitude.

Skills

Public speaking

Communication

Outdoors enthusiasm

Flexible/can-do attitude

Tools

Class 2 and P endorsement

Job description

For Those Who Dream Bigger

At The Hermitage Hotel, our guests choose to stay with us because of the unique location, amazing views, and the excellent service throughout their stay. Our team chooses to work with us because of the unique lifestyle in a remote location, amazing views on your doorstep, and being part of an excellent team, a community, and a family.

Part of the Hermitage Hotel, Glacier Explorers offers a unique experience in New Zealand. Our guides drive and manoeuvre small passenger boats to take our guests on a fun and informative excursion on the Tasman Lake, interacting around icebergs and up to the mighty terminal face of NZ’s largest glacier.

Our guides are responsible for sharing their knowledge and enthusiasm for the area with our guests. No day on the Tasman Lake is ever the same and this offers variety and challenge like no other role.

This is a Fixed Term job role. We are looking for applicants who will be interested to start with our team by September 2024.

What do we need from you?

While previous experience is an advantage, we provide all training to ensure that you are up to speed with our products, our services, our standards, and our expectations.

• This role requires a commitment until the end of the season (June 2025)
• NZ driver’s license or entitlement to drive in NZ
• Passion for the outdoors and eagerness to learn and step‑up
• The ability to manage a group and strong public speaking and communication skills
• A strong sense of responsibility, commitment, and reliability with the flexibility to work across different tours and products
• Flexible with a can‑do approach and looking to learn throughout your time with us.

To stand out:

• Previous guiding experience
• Previous boating or water sports experience
• Previous first aid experience
• Class 2 and P endorsement

Why us?

Some of the perks of joining our team at a historic hotel in an incredible part of New Zealand:

• Competitive pay and guaranteed hours
• Comprehensive and ongoing training and up‑skilling
• Free access to all activities offered by the Hermitage Hotel, along with generous discounts on food and beverage, available from your first day on the job
• Discounted hotel accommodation for friends and family
• Stunning surroundings and unparalleled views – a short and remarkable commute to work

Does this sound like the place for you?

At Aoraki / Mount Cook Alpine Village Ltd, we offer more than just a place to stay – we offer a lifestyle and an experience. Our teams live and work together so it's important that you have a positive attitude and enthusiasm for living in a small community with no shortage of recreational activities to keep you occupied in your spare time!

Further Information

• Applicants should be legally entitled to work in New Zealand
• Start dates vary from late August – to mid-November and the position runs until June
• Due to the remote nature of our location, having your own transport is recommended