Technical Specialist Specimen Services, Automation and Laboratory Support Services (ALSS) LabPlus

Health New Zealand - Te Whatu Ora; Auckland; On-site; NZD 90,000 - 110,000; Full time

Job summary

Health New Zealand - Te Whatu Ora’s LabPLUS in Auckland invites a Technical Specialist to lead Specimen Services within the Automation and Laboratory Support Services (ALSS). You will drive technical leadership and oversee daily workflows in a high-volume lab.

You'll coordinate staffing, mentor staff, develop procedures, and contribute to quality improvement to ensure optimal patient outcomes. Shifts are 24/7, totaling 40 hours per week in a fast-paced environment.

Qualifications

• Registered Medical Laboratory Scientist with a minimum of 5 years' experience in a medical laboratory.
• Current Annual Practising Certificate (APC) required.
• Experience in leading teams, managing workflows, and maintaining documentation is advantageous.
• Strong communication, attention to detail, and a quality-focused mindset.

Responsibilities

• Provide technical leadership and coordinate daily workflow in Specimen Services within ALSS.
• Oversee resource allocation and staffing to ensure efficient service delivery.
• Train staff, support professional development, and maintain department procedures and documentation.
• Contribute to quality improvement initiatives and process optimization to enhance service standards.
• Rostered 24/7 shifts with a 40-hour work week.

Skills

Leadership

Team management

Quality assurance

Education

Medical Laboratory Scientist qualification

Job description

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Technical Specialist Specimen Services, Automation and Laboratory Support Services (ALSS) LabPlus

Health New Zealand - Te Whatu Ora – Auckland, North Island

1d ago , from Te Whatu Ora Health New Zealand

• New Zealands leading hospital laboratory
• Collaborative and supportive work environment
• Dedicated friendly team

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

An exciting opportunity is available for a Technical Specialist to play a key role in the Specimen Services section within the Automation and Laboratory Support Services (ALSS) team at LabPLUS, Auckland City Hospital.

We are seeking a motivated and enthusiastic professional to join one of New Zealands largest tertiary hospital laboratories. This position offers a unique opportunity to work alongside multidisciplinary teams on high-impact projects that support service improvement, innovation, and operational excellence.

The successful candidate will provide advanced technical and scientific expertise to support the effective operation of the Specimen Services section. This role is responsible for coordinating and overseeing daily workflow, resource allocation, and staffing to ensure efficient service delivery and optimal laboratory performance.

Key responsibilities include providing technical leadership, training and mentoring staff, supporting professional development, and developing, reviewing, and maintaining departmental procedures and documentation. The role also contributes to quality improvement initiatives, process optimisation, and the ongoing enhancement of service standards. A strong commitment to quality, operational excellence, and customer-focused service delivery is essential.

Rostered shift work is an integral part of this role. Shifts are 24/7 rostered Monday to Sunday and the hours are predominately 8.00am 4.30pm working 40 hours per week.

About LabPlus

LabPLUS is an IANZ accredited medical laboratory and is one of New Zealand's premier laboratories. LabPLUS is part of the state-owned Te Toka Tumai, Auckland. We offer a comprehensive pathology service for Auckland City Hospital, Starship Childrens Hospital, National Women's Health, and the Greenlane Clinical Centre. LabPLUS is also a major referral laboratory for specialised laboratory tests for New Zealand and the Pacific Islands. Visit our website www.labplus.co.nz for more information.

About the Department

The Automation and Laboratory Support Services (ALSS) Department comprises Specimen Services and Automated Chemistry, providing critical support to laboratory operations across LabPLUS.

ALSS is a high-volume, fast-paced service responsible for the pre-analytical processing of specimens for Te Toka Tumai Auckland. Our work includes specimen receipt and dispatch, registration, allocation, and triage, ensuring samples are processed efficiently and accurately to support timely patient care.

The Automated Chemistry section operates state-of-the-art Roche pre-analytical and analytical automation systems, delivering high-quality diagnostic testing services. As a central support service, our team collaborates closely with all departments across LabPLUS and provides a 24/7 operation, ensuring continuous laboratory support for the regions healthcare needs.

Joining ALSS offers the opportunity to work in a dynamic environment at the forefront of laboratory automation, innovation, and service excellence.

About you

If youre applying for the Technical Specialist position, you should be a registered Medical Laboratory Scientist with a minimum of 5 years experience in a medical laboratory; you will hold a current Annual Practicing Certificate. You will also have relevant experience and skills to perform the tasks outlined above. Experience with leading teams, managing workflows and maintaining documentation would be an advantage.

This role requires a high level of communication skills, and the ability to train staff. You must have a strong attention to detail with a focus on quality and a can do attitude to work in a fast-paced and busy environment. You will lead by example and your values should align closely to the Te Whatu Ora values.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.