Tech People Lead

Westpac New Zealand; Auckland; On-site; NZD 150,000 - 210,000; Full time

Benefits offered by this job

4 weeks holiday

Wellbeing leave

Leave options up to 4 weeks

Banking benefits

Internal mobility

Recognition program

Volunteer days

Job summary

Westpac New Zealand is seeking a Technology People Lead to build and sustain a high performing workforce in the service group. You will coach, mentor and lead capability development while embedding people frameworks and performance practices to enable strong culture and sustainable outcomes.

You will partner with technology teams and stakeholders to meet resourcing needs, oversee recruitment, onboarding and succession planning, and drive strategic workforce initiatives across the organisation.

Qualifications

• Minimum 5+ years' experience leading technical professionals.
• Proven experience in leading large teams.
• Experience in end-to-end employee lifecycle management.
• Coaching, mentoring and facilitation skills.
• Ability to develop talent, provide role clarity and maximise performance.
• SME knowledge of the practice area is strongly preferred.
• Proven track record creating a positive culture and safe workplace.
• Strong collaboration across business areas for workforce planning.

Responsibilities

• Lead talent, people strategy, and workforce planning across the service group in partnership with key stakeholders.
• Build and maintain a positive, inclusive, and safe workplace culture aligned to Westpac values.
• Provide people leadership, coaching, and mentoring to develop high performing teams.
• Oversee end to end workforce activities including recruitment, onboarding, offboarding, and succession planning.
• Collaborate closely with internal technology teams, business units, and strategic partners to meet resourcing needs.
• Manage resource allocation and ensure effective utilisation of people across the service group.
• Establish and maintain effective technology people frameworks, tools, and processes.
• Support and contribute to Product Engineering strategic objectives through strong people leadership.
• Lead cultural transformation and change initiatives where required.
• Carry out any other duties reasonably requested by Westpac from time to time.

Skills

Talent leadership

People strategy

Workforce planning

Coaching & mentoring

Recruitment

Education

Bachelor's degree in a related field

Tools

HRIS (People systems)

Job description

Mł te tūēńa | About the Role

The purpose of the Technology People Lead role is to build and sustain a high performing and capable workforce within the service group. This role is accountable for ensuring the capability, performance, development, and career progression of people are effectively supported to enable a strong culture and sustainable outcomes. The People Lead provides coaching, mentoring, and leadership, embedding agreed people frameworks, policies, and performance management practices while supporting individuals to plan and grow their careers.

• Lead talent, people strategy, and workforce planning across the service group in partnership with key stakeholders.
• Build and maintain a positive, inclusive, and safe workplace culture aligned to Westpac values.
• Provide people leadership, coaching, and mentoring to develop high performing teams.
• Oversee end to end workforce activities including recruitment, onboarding, offboarding, and succession planning.
• Collaborate closely with internal technology teams, business units, and strategic partners to meet resourcing needs.
• Manage resource allocation and ensure effective utilisation of people across the service group.
• Establish and maintain effective technology people frameworks, tools, and processes.
• Support and contribute to Product Engineering strategic objectives through strong people leadership.
• Lead cultural transformation and change initiatives where required.
• Carry out any other duties reasonably requested by Westpac from time to time.

Nā tāu rourou | What will you bring?

• At least 5 + years' experience managing technical professionals.
• Proven experience in people leadership of large teams.
• Experience in recruitment and management of end-to-end employee lifecycle.
• Coaching, Mentoring and Facilitation skills.
• Ability to develop and grow high-performing people, providing role clarity, identifying talent, and maximising employee performance.
• SME knowledge of the practice area being managed is strongly preferred.
• Proven experience in establishing a positive culture, together with a healthy and safe working environment.
• High level of collaboration with multiple areas around the business to determine workforce management planning.

Westpac Hei Wāhi Mahi | Working at Westpac

In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Growth and development - we provide opportunities for development and promote internal mobility
• Recognition - we recognise and reward our star performers
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation

At Westpac, we're working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we've been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we're lucky enough to have walk through our doors every day. The giant 'W' on our building doesn't just stand for Westpac - it says, double you. We're a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We're recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us - we believe that when we care deeply and do our best for our people, they'll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodivergent, have chronic health conditions or disabilities - your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications close: 28 October 2026