Team Manager

Americold Logistics, LLC; Canterbury; On-site; NZD 70,000 - 95,000; Full time

Benefits offered by this job

Fitness Passport

Internal training and development

Novated leasing options

Paid parental leave

Job summary

Americold is hiring a Team Manager for our Halwyn site in Christchurch, NZ. You will lead day-to-day warehouse operations, drive safety, quality and customer service while developing a high-performing team and guiding continuous improvement.

You will report to the Operations Manager. Expect Sunday to Thursday shifts 4:00 PM–12:30 AM with occasional OT. A hands-on leadership style and experience in cold storage or temperature-controlled environments are valued.

Qualifications

• Minimum one year of proven operational management experience in warehousing, logistics, or distribution.
• Strong leadership and experience coaching, mentoring and developing teams.
• Good knowledge of warehouse and distribution operations.
• Strong decision-making and problem-solving skills in a deadline-driven environment.
• Excellent communication and interpersonal skills across teams and functions.

Responsibilities

• Lead, motivate and develop the operations team to high performance.
• Plan and coordinate labour, equipment and resources to meet operational requirements while controlling costs.
• Monitor KPIs and identify opportunities to improve performance, quality and efficiency.
• Promote a strong safety culture and ensure adherence to policies and procedures.
• Coach and mentor team members and support performance management and career development.
• Coordinate site activities with internal departments, stores and transport subcontractors to maintain service levels.

Skills

People leadership

Operational management

Labour planning

Safety culture

Team coaching

Communication

Warehouse operations

Job description

• Locations 32 Halwyn Drive, Christchurch, Canterbury, 8042, NZ (On-site)
• Job Schedule Full time
• Travel Required No
• Temp Conversion? No

About Us

Join the Cold Chain That Feeds the World.
For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we’re a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world – and we’re looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people’s growth and well-being. If you’re ready to make a meaningful impact in a company that puts people first, Americold is the place for you.

Job Description

About Us

Americold is a global provider of temperature-controlled infrastructure. We partner with farmers and food producers to ensure their perishable and frozen products reach food suppliers, restaurants, and local grocery stores without spoilage. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety to deliver on their commitments.

What You’ll Do

Reporting to the Operations Manager, we are looking for an experienced Team Manager to lead a team within the operations at our Halwyn site. You will oversee day-to-day operations, optimise people and resources, and drive safety, productivity, quality and customer service, while developing a high-performing team and supporting continuous improvement.

Shift Details: Sunday to Thursday 4:00pm to 12:30am (occasional OT required)

• Daily responsibilities include but are not limited to:
• Lead, motivate and develop the operations team to achieve high standards of performance, productivity and service.
• Plan and coordinate labour, equipment and resources to meet operational requirements while effectively managing costs.
• Monitor operational KPIs and identify opportunities to continuously improve performance, quality and efficiency.
• Promote a strong safety culture, ensuring safe work practices and company policies and procedures are consistently followed.
• Coach and mentor team members, identify development needs and support performance management and career development.
• Coordinate site activities with internal departments, stores and transport subcontractors to maintain high levels of customer service.

What Experience and Education You Need

• Minimum one year of proven operational management experience, ideally within warehousing, logistics or distribution.
• Demonstrated experience leading and managing teams in a fast-paced operational environment.
• Strong people leadership skills, with experience coaching, mentoring and developing team members.
• Good knowledge of warehouse and distribution operations.
• Strong decision-making and problem-solving skills, with the ability to work effectively in a deadline-driven environment.
• Excellent communication and interpersonal skills, with the ability to build trusted working relationships and collaborate across different teams and functions.
• A practical, hands-on leadership style with the ability to remain calm and focused during busy operational periods.
• Experience in cold storage, FMCG, food distribution or other temperature-controlled supply chain environments would be highly regarded.

At Americold, we recognise that our people are critical to our success. In return for your leadership and expertise, we offer:

• A value-driven culture centred on safety, integrity, teamwork and giving back to the communities in which we operate
• Genuine opportunities for career development and progression
• Access to Fitness Passport, supporting your health and wellbeing
• Structured internal training and development programs
• Novated leasing options
• Paid parental leave, supporting you and your family during life’s important moments

Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.