Team Leader – Youth Services | Whakatū Nelson

Community Care Trust; Nelson; On-site; NZD 70,000 - 94,000; Full time

Job summary

Community Care Trust in Whakatū Nelson is seeking a Team Leader for its Youth Services team. This hands-on leadership role works with Youth Support Workers to provide day-to-day guidance and ensure consistent, meaningful support for young people.

You’ll lead with warmth and integrity, manage on-call rosters, and help develop a strong, trauma-informed team culture while keeping safety and wellbeing at the centre of the service.

Qualifications

• Hold a full, current New Zealand driver licence.
• Have the legal right to work in New Zealand and hold an appropriate visa where required.
• Successfully complete our Police and Oranga Tamariki vetting requirements.

Responsibilities

• Provide day‑to‑day leadership to Youth Support Workers.
• Help create a positive team culture and ensure consistent, safe and meaningful support for young people.
• Lead and participate in an on‑call roster outside normal hours.

Skills

Trauma-informed

Payroll basics

Team leadership

Roster management

Youth work

Leadership experience

Enabling Good Lives

Relationship building

Resilience

Culturally responsive

Job description

Mō te Tūranga | About the Role

Are you a supportive, grounded leader who enjoys bringing out the best in people?

Full-time | $82,000 per annum

We’re looking for a Team Leader to join our Youth Services team in Whakatū Nelson. This is a hands‑on leadership role where relationships really matter – with the young people we support, their whānau, your team and the wider community.

You’ll work alongside Youth Support Workers to provide day‑to‑day leadership, guidance and encouragement, helping to create a positive team culture and ensuring the young people we support receive consistent, safe and meaningful support.

This is a full‑time position with an expectation to participate in an on‑call roster, providing leadership and support when needed outside usual working hours.

No two days will look quite the same. You’ll be someone who can remain calm when things are challenging, communicate openly and make sound decisions while never losing sight of the young person at the centre of the service.

Mōu | About You

We’re looking for someone who leads with warmth, confidence and integrity. You’ll be approachable, resilient and able to build genuine relationships, while also being comfortable having the conversations that come with leading a team.

Ideally, you’ll bring:

• An understanding of trauma‑informed approaches.
• A basic understanding of payroll processes.
• The ability to lead and support a team of support workers.
• The ability to develop and maintain safe, effective 24/7 staffing rosters for each service you lead.
• Experience working with young people, disability, mental health or within the wider social services sector
• Leadership or senior support experience
• A good understanding of Enabling Good Lives principles and person‑centred practice
• Strong relationship‑building and communication skills
• Resilience and the ability to remain calm, reflective and solution‑focused when situations are challenging
• Good organisational skills and the ability to balance competing priorities
• A commitment to culturally responsive practice and working in partnership with young people and whānau
• A genuine desire to support staff to grow, develop and do their best work

Mō Mātou | About Us

At Community Care Trust Aotearoa, our mahi is about people. We work alongside young people to support them to build positive, meaningful lives, with choice, dignity and opportunities to grow.

Our mission, Working in partnership to enable great lives – Mā te mahi tahi kia pai ai te oranga, sits at the heart of what we do.

We value leaders who are present, approachable and willing to work alongside their teams – people who listen, communicate well and understand that good leadership is built on strong relationships.

Ngā Whakaritenga | Essential Requirements

• Hold a full, current New Zealand driver licence
• Have the legal right to work in New Zealand and hold an appropriate visa where required
• Successfully complete our Police and Oranga Tamariki vetting requirements

Applications close 29th September 2026 at 5pm. We’ll be reviewing applications as they come in and may begin interviewing before the closing date. If we find the right person, we may make an appointment before applications close.

Position description