Team Leader, Student Hubs and Client Services

Aitomic Jobs; Auckland; Hybrid; NZD 79,000 - 106,000; Full time

Benefits offered by this job

Flexible hours

5 weeks annual leave

Career development

Discounted parking

Parental leave

Childcare support

Job summary

University of Auckland is seeking a skilled Team Leader to join the Student Hub leadership team, overseeing the Davis Law Library operations and City Campus hub activities. The role is split between City and Davis Law Library with two days at Davis Law Library, two days at City, and one day work from home.

You will lead a team, drive service excellence, and contribute to campus-wide student support programs.

Qualifications

• Proven leadership experience
• Innovative problem-solver with continuous improvement mindset
• Excellent communication and highly organized
• Able to manage multiple tasks and see the bigger picture while attending to detail

Responsibilities

• Lead the Student Hub leadership team and oversee Davis Law Library operations
• Coordinate activities across City Campus Student Hub and Davis Law Library
• Manage scheduling: two days at Davis Law Library, two days at City, one day work from home
• Oversee a full-time, 37.5-hour week role with salary NZD 88,000–98,000 per annum

Job description

Short Summary

Team Leader, Student Hubs and Client Services with University of Auckland. Te Whiwhinga mahi | The opportunity Te Kahu Tauira I Student & Scholarly Services is looking for a skilled Team Leader to join the Student Hub leadership team. Your role forms part of a wider Student Hubs Leadership group across our 6 locations. This role will be responsible for the team and operations of our Davis Law Library on City Campus. To ensure alignment with the wider leadership team the role will be split across the City Student Hub and Davis Law Library as below: Two days at Davis Law Library (days TBC) Two days at City (Tuesdays and one other day) One day Work from Home (day TBC) This fixed term role is covering for a secondment, and the contract dates are likely to be from October 2026 to the end of April 2027. It is a full-time, 37.5 hours per week, role with a Monday-Friday work pattern (start and end times negotiable) and the salary range is $88,000 – $98,000 per annum.

He kōrero mōu | About you

• Has proven leadership experience
• Is an innovative problem-solver and champions continuous improvement
• Is comfortable leading in an environment of change
• Has excellent communication skills
• Is highly organised and able to manage a variety of work simultaneously
• Has the ability to see the bigger picture, but not forget the detail

Ngā āhuatanga kei a mātou | What we offer The University of Auckland is New Zealand's leading University and maintains significant computational, laboratory, and analytic facilities. Auckland is frequently rated as one of the world's most liveable cities. The University is committed to providing an excellent working environment through the following:

• Flexible employment practices (including working from home and flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks' annual leave
• In addition, we also offer career development programs, discounted car parking, a generous parental leave allowance, childcare, and other discounts on internal and external services

For more information, please visit Staff Benefits.

Equity The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment.

Key Details

• Position / opportunity: Team Leader, Student Hubs and Client Services
• Organization: University of Auckland
• Country / coverage: New Zealand
• Location: Auckland, Auckland, New Zealand
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Education
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-09-07
• Application deadline: Not specified

Responsibilities

• Te Whiwhinga mahi | The opportunity Te Kahu Tauira I Student & Scholarly Services is looking for a skilled Team Leader to join the Student Hub leadership team.
• Your role forms part of a wider Student Hubs Leadership group across our 6 locations.
• This role will be responsible for the team and operations of our Davis Law Library on City Campus.
• To ensure alignment with the wider leadership team the role will be split across the City Student Hub and Davis Law Library as below: Two days at Davis Law Library (days TBC) Two days at City (Tuesdays and one other day) One day Work from Home (day TBC)…
• It is a full-time, 37.5 hours per week, role with a Monday-Friday work pattern (start and end times negotiable) and the salary range is $88,000 – $98,000 per annum.
• For more detailed information on the role responsibilities and requirements, please review the position description.

Requirements / Eligibility

• , please review the position description .
• Mō tō mātou rōpū | About the team The Student Hubs team is the physical gateway to the Waipapa Taumata Rau | University of Auckland.
• We provide a welcoming, friendly, and mana-enhancing service for future and current students across their student journey.
• At Student Hubs, our work is guided by the following values that reflect our commitment to collaboration, leadership, learning and community: Mana Enhancing: We’re a place for uplifting interaction Service Excellence: We’re professional, accurate and…
• Our primary function is to deliver high quality in-person and online services that support students holistically, and these include: guidance and advice on being a student navigating the University systems, spaces and processes exploring study options…