Team Leader - Cleaner

Whare Akuaku Limited; Wellington; On-site; NZD 50,000 - 70,000; Full time

Job summary

Whare Akuaku Limited is seeking a Team Leader to guide the cleaning crew, ensuring every job is completed efficiently, on time, and to a consistently high standard. You will be hands-on and lead by example while supporting and motivating team members.

This role requires strong time management, attention to detail, and clear communication with management and clients. You will drive quality, uphold Whare Akuaku standards, and maintain a professional, positive client experience across all services.

Qualifications

• Experience leading a cleaning crew or service team.
• Ability to coordinate tasks and monitor progress.
• Strong focus on quality and client satisfaction.

Responsibilities

• Lead the cleaning team to complete jobs efficiently and to high standards.
• Organise daily tasks and allocate work fairly.
• Monitor productivity and maintain a positive team environment.
• Ensure health and safety requirements are followed.
• Deliver on-time services aligned with client expectations.

Skills

Team leadership

Time management

Communication

Problem-solving

Attention to detail

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

As a Team Leader at Whare Akuaku you will be responsible for leading the cleaning team and ensuring every job is completed efficiently, to a consistently high standard, and within the allocated time frame. You will coordinate daily tasks, manage time effectively, monitor team performances and ensure all cleaning duties are completed thoroughly and correctly. You will lead by example being part of the cleaning team while supporting and motivating members, upholding Whare Akuaku standards and values, take ownership of the overall quality and successful completion of each service.

The Team Leader is responsible for leading, supporting and working alongside the cleaning crew to ensure all services are completed efficiently, consistently and to the high standards expected by Whare Akuaku and our clients.

The Team Leader is the key link between the cleaning team, management and the client expectation. This role requires excellent time management, attention to detail, communication, problem-solving and leadership skills. The Team Leader takes ownership of each job, ensuring tasks are completed within the allocated time, quality standards are maintained, and clients receive a professional and positive experience.

The Team Leader will guide a team of cleaners, making sure all processes, procedures, tasks, and job requirements are followed to deliver cleaning services on time and to Whare Akuaku’s standard. This role involves working alongside the team on pre-sale, end-of-tenancy, pre-settlement, and new build cleaning jobs, or partnering as a duo to take responsibility for completing and maintaining the quality of routine tasks. You’ll also be hands‑on with the cleaning, ensuring every job is finished on schedule and to the expected standard.

Key responsibilities

Team leadership & management

Lead by example and demonstrate Whare Akuaku values, professionalism and work standards

Organise and coordinate the team on a daily basis

Allocate tasks fairly and ensure team members understand their responsibilities

Monitor productivity

Maintain a positive, respectful and supportive team environment

Ensure team members follow company procedures, health and safety requirements and client specific instructions

Allocating tasks to team members

Checking work quality and providing instruction

Ensuring quality of work

Managing timeliness, accuracy, task allocation, and client satisfaction

Learning all aspects of Whare Akuaku cleaning processes and procedures