Tactical Forecasting Analyst

IAG; Auckland; On-site; NZD 110,000 - 150,000; Full time

Benefits offered by this job

KiwiSaver 4.5% employer contribution

20 days annual leave + 5 days MyLeave

Up to 50% off personal insurance

Annual $500 health & wellbeing payment

14 weeks paid parental leave

LinkedIn Learning / IAG Academy access

Job summary

IAG NZ is seeking a Tactical Forecaster Analyst to shape workforce planning in Auckland or Christchurch. This permanent, full-time role sits between strategic forecasting and day-to-day planning, offering room to influence how the function evolves and operates.

You will build new forecasting processes, partner with stakeholders, and work with Strategic Forecasters and Workforce Planning teams to improve accuracy and outcomes. This is a collaborative role in a dynamic insurance environment.

Qualifications

• Background in workforce management, workforce planning, forecasting, reporting, analytics or related discipline.
• Well-developed analytical capability with ability to interpret complex datasets and identify trends.
• Proven ability to build trusted relationships and collaborate across business areas.
• Advanced Excel skills with high accuracy and attention to detail.
• Strong communication skills to translate technical information into actionable insights.
• Curiosity, adaptability and continuous improvement mindset to enhance processes.
• Exposure to automation, AI, SQL or Python is advantageous.

Responsibilities

• Develop and maintain tactical forecasts to ensure resources match customer demand.
• Analyse business trends and performance to identify impacts on future workforce needs.
• Partner with stakeholders to understand upcoming initiatives and operational changes.
• Translate complex data into meaningful insights to support planning and decisions.
• Collaborate with Strategic Forecasters and Workforce Planning teams to improve forecast accuracy.
• Contribute to development and automation of forecasting processes and tools.

Skills

Advanced Excel

Analytical mindset

Stakeholder collaboration

Data storytelling

Automation exposure

Tools

SQL

Python

Job description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

Help shape how IAG plans for the future.

As a Tactical Forecaster Analyst, you'll help transform data into decisions that influence workforce planning across IAG New Zealand. This newly created role sits between strategic forecasting and workforce planning, helping bridge long-term forecasts with day-to-day operational planning. You'll have the opportunity to build new ways of working, influence how the function evolves, and work alongside experienced workforce management professionals to deliver meaningful business outcomes.

This is a permanent full-time role based in Tāmaki Makaurau (Auckland) or Ōtautahi (Christchurch).

Ngā Mahi Hei Whakatutuki Māu | What You'll Do

• Develop and maintain tactical forecasts that help ensure the right resources are available at the right time to meet customer demand.
• Analyse business trends, operational performance and emerging changes to identify impacts on future workforce requirements.
• Partner with stakeholders across the business to understand upcoming initiatives, events and operational changes that may influence customer demand.
• Translate complex data into meaningful insights and recommendations that support workforce planning and business decision-making.
• Collaborate closely with Strategic Forecasters and Workforce Planning teams to improve forecast accuracy and planning outcomes.
• Contribute to the ongoing development, optimisation and future automation of forecasting processes and tools.

Ōu Pūkenga me ōu Wheako | What You'll Bring

• A background in workforce management, workforce planning, forecasting, reporting, analytics, or a related discipline.
• Well-developed analytical capability, with confidence interpreting complex datasets and uncovering meaningful trends and insights.
• Proven ability to build trusted relationships and collaborate effectively with stakeholders across different business areas.
• Advanced Excel skills, coupled with a high level of accuracy and attention to detail.
• Exceptional communication skills, with the ability to translate technical information into clear, actionable business insights.
• Curiosity, adaptability and a continuous improvement mindset, with a desire to enhance processes and drive better outcomes.
• Exposure to automation, AI, SQL or Python would be advantageous but is not essential.

Tā Mātau ki a Koutou| What We Offer

• Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Up to 50% off personal insurance, including home and motor insurance.
• Annual $500 health & wellbeing payment.
• 14 Weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

*employment type eligibility criteria apply

Applications close: Thursday 5 November 2026 11:59PM NZDT

Tā Mātau Ratonga Tautoko | Adjustments & Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [e-mail] for a confidential conversation.

He pitopito kōrero anō mō mātau | More About Us

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.