Systems Engineer - Remote, Client-Facing Microsoft Stack

assessHR; Auckland; On-site; NZD 90,000 - 120,000; Full time

Job summary

Nectar in Auckland seeks a Systems Engineer to be the technical backbone for Microsoft‑centric environments. You’ll diagnose root causes, design fixes, and explain clearly to clients, owning problems end‑to‑end.

This role starts as a work-from-home position with future office presence in Auckland; you’ll engage directly with clients, balancing urgent vs important work and driving IT improvements across SMBs.

Qualifications

• Depth across the Microsoft stack with hands-on experience.
• Ability to translate technical risk into business impact.
• Comfort talking to business owners in plain English.

Responsibilities

• Act as escalation point for unresolved issues; diagnose and fix.
• Own projects from start to finish without handing off.
• Log, categorize, and prioritise issues with good judgement.
• Keep clients and teams updated on resolution plans.
• Spot improvement opportunities and propose changes.
• Manage admin tasks to help planning.

Skills

Microsoft stack

Client communication

Networking

Hardware troubleshooting

Self-managing

Problem solving

Business-facing language

Job description

Nectar in Auckland seeks a Systems Engineer to be the technical backbone for Microsoft‑centric environments. You’ll diagnose root causes, design fixes, and explain clearly to clients, owning problems end‑to‑end.

This role starts as a work-from-home position with future office presence in Auckland; you’ll engage directly with clients, balancing urgent vs important work and driving IT improvements across SMBs.