Support Worker - Hamilton

IHC New Zealand; Hamilton; On-site; NZD 34,000 - 42,000; Full time

Benefits offered by this job

Certificate study support

Long service leave

Refer a friend bonus

Employee Assistance Program

Job summary

IHC New Zealand is hiring a dedicated Support Worker in Hamilton to empower individuals with intellectual disabilities to live independently at home and in the community.

You'll assist with daily living, transport, meals, medication, and personal care across varied shifts, including weekends, with opportunities to advance through Level 2–4 Health and Wellbeing qualifications. You will be part of a supportive, values-driven team committed to person-centred care.

Qualifications

• Compassionate, people-first approach to support individuals.
• Flexibility to work varied shifts, including weekends.
• Calm, patient demeanor when supporting complex behaviours.
• Strong written and verbal communication.
• Confidence using computers/tablets in daily work.
• Physical ability for mobility and personal care tasks.
• Full New Zealand driver’s licence.

Responsibilities

• Fostering independence and daily living skills (transport, meals).
• Support with personal care tasks and medication management.
• Encourage pursuits of goals and hobbies.
• Promote health and wellbeing for individuals.
• Build strong connections with whānau and community.

Skills

Compassionate approach

Flexible roster

Calm and patient

Communication skills

Digital literacy

Mobility & personal care

NZ driver’s licence

Job description

• Hamilton
• Permanent role, 65+ hours per fortnight based
• Varied roster including AM, PM, sleepover and weekend shifts
• $24.68 - $30.13 per hour based on relevant qualifications

About the role | Mō te tūnga

As a Support Worker, you will empower individuals with intellectual disabilities to lead fulfilling lives at home and within their community. This role is deeply meaningful, allowing you to be creative and make each day engaging and significant for those you support. Your responsibilities include:

Responsibilities

• Fostering independence: Assist individuals in developing daily living skills such as using public transport and preparing meals.
• Managing daily routines: Support with personal care tasks like showering, dressing and taking medication.
• Pursuing goals and interests: Encourage and help individuals to follow their passions and hobbies.
• Promoting health and well-being: Guide individuals in making healthy lifestyle choices and maintaining their overall well-being.
• Building strong connections: Strengthen their relationships with whānau and community.

What you will bring | Ngā pūmanawatanga ōu

• A compassionate, people-first approach - you genuinely care about the wellbeing and dignity of those you support
• Flexibility to work a range of rostered shifts, including weekends
• A calm, patient approach and confidence supporting people with complex or challenging behaviours
• Strong written and verbal communication skills
• Confidence using computers and tablets as part of your day-to-day work
• The physical capability to safely provide support with mobility and personal care when required
• A full New Zealand driver's licence

What's in it for you? | Nōu te rourou

• $24.68 - $30.13 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years' service.
• 'Refer a friend' Bonus programme.
• FREEEmployee Assistance programme service anytime you need health and wellbeing support.

About us (IDEA Services) | Mō mātou

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

Check out our website to learn more about us: Become a Support Worker (idea.org.nz)

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool.

We encourage candidates of all backgrounds to apply.

We welcome all kinds of diversity and the different perspectives such diversity brings to our work.

Applicants must have the legal right to work in New Zealand.