Support Worker - Gisborne

QJumpers Recruitment Services; Gisborne; Hybrid; NZD 42,000 - 56,000; Full time

Job summary

Manaaki Tāngata - Victim Support in Gisborne is hiring a passionate Support Worker to help people affected by crime and traumatic events. You will provide emotional support, practical assistance, and help clients access resources and rights, working from the Gisborne Police Station on-site.

Join a wellbeing-first team with flexible start times, a drive for equity, and opportunities for learning and development.

Qualifications

• Compassionate and respectful approach to diverse clients.
• Ability to work with sensitive information and in challenging situations.
• Willingness to learn and adapt within a supportive organisation.

Responsibilities

• Provide emotional support and practical assistance to clients.
• Help clients understand resources and their rights within the justice system.
• Support safety planning for whanau and property and coordinate with local services.

Skills

Compassionate

Culturally aware

Strong communication

Driver's license

Job description

Hours: 40 hours per week to be worked 8 hours per day 8.30am to 5pm, Tuesday to Saturday

Eligibility: Applicants for this position must have the legal right to work in NZ and consent to undergo a NZ Police Vetting Process

About Our Organisation

At Manaaki Tāngata - Victim Support, our mission is clear: to strengthen the mana and well-being of individuals affected by crime and traumatic events across Aotearoa New Zealand. By joining our team, you'll play a vital role in creating meaningful change in the lives of those who need it most.

About the role | Mō te tūnga

The role is offering 40 hours per week to be worked 8 hours per day, Tuesday to Saturday.

We are looking for a passionate and dedicated Support Worker to join our widespread but connected team in the Central/Eastern district, based in the Gisborne Police Station.

This role helps support people affected by crime and traumatic events in our community.

A day as a Support Worker could look like:

• Emotional support and practical assistance with support plans
• Supporting clients to understand and access resources and clients’ rights
• Providing guidance through the justice system, and safety planning of whanau and property
• Connecting with local support services and counselling services where needed.
• Great team culture in an organisation that has a wellbeing-first approach
• A flexible working policy with flexible start and end times, and an optional working from home day
• One gifted leave day a year; a Manaaki Tāngata day
• Variety of learning and development opportunities across the organisation.

Please note that while there are opportunities to work from home, for the purposes of advertising, this is an on-site position.

• We are looking for someone who is compassionate, culturally aware, and ready to step up and make a difference
• Energetic and motivated to provide quality support
• Can connect with people from diverse backgrounds with empathy and respect
• Thrives under pressure and has strong problem-solving skills
• Team player who can also work independently
• Has a full clean driver’s license and access to a reliable vehicle

We’re committed to building equitable and inclusive environments where everyone feels valued and supported. We want our organisation to represent the diversity that makes up New Zealand so we can better serve our clients and the people of Aotearoa.

Applications close: Tuesday 27 October 2026 - the advert will be closed sooner if the right candidate is found.