Support Worker

QJumpers Recruitment Services; Invercargill City, Auckland; Hybrid; NZD 34,000 - 44,000; Part time

Benefits offered by this job

Manaaki Tāngata day

Flexible start and end times

Optional WFH day

Learning and development opportunities

Job summary

Manaaki Tāngata - Victim Support in Invercargill invites a dedicated Support Worker to join the Southern district team, delivering compassionate care to people affected by crime and trauma. The role includes emotional support, assisting with support plans, helping clients access resources and rights, and guiding them through the justice system with safety planning.

You will work with a collaborative team, benefit from flexible start/end times, an optional working-from-home day, one gifted leave

Qualifications

• Empathy and caring approach to support people affected by crime and trauma.
• Strong problem-solving abilities to manage complex client needs.
• Ability to work as part of a collaborative team and independently when required.

Responsibilities

• Provide emotional support and practical assistance with support plans.
• Help clients understand and access resources and know their rights.
• Guide clients through the justice system with safety planning for whānau and property.
• Connect clients with local support and counselling services as needed.

Skills

Empathy

Problem-solving

Teamwork

Driver's license

Job description

Location: Invercargill Police Station, Invercargill

Hours: Part-time, Tuesday - Saturday, 32 hours per week

Eligibility: Applicants for this position must have the legal right to work in NZ and consent to undergo a NZ Police Vetting Process

About Our Organisation

At Manaaki Tāngata - Victim Support, our mission is clear: to strengthen the mana and well-being of individuals affected by crime and traumatic events across Aotearoa New Zealand. By joining our team, you'll play a vital role in creating meaningful change in the lives of those who need it most.

About the role | Mō te tūnga

We are looking for a passionate and dedicated Support Worker to join our team in the Southern district to help support people affected by crime and traumatic events in our community. Your day to day could look like

• emotional support and practical assistance with support plans
• supporting clients to understand and access resources and clients’ rights
• providing guidance through the justice system, and safety planning of whanau and property
• connecting with local support services and counselling services where needed
• Great team culture in an organisation that has a wellbeing first approach
• A flexible working policy with flexible start and end times, and an optional working from home day
• One gifted leave day a year; a Manaaki Tāngata day
• A variety of learning and development opportunities across the organisation

We’re looking for someone who is compassionate, culturally aware, and ready to step up to make a difference.

• Energetic and motivated to provide quality support
• Can connect with people from diverse backgrounds with empathy and respect
• Thrives under pressure and has strong problem-solving skills
• Team player who can also work independently
• Has a full clean driver’s license and access to a reliable vehicle

We’re committed to building equitable and inclusive environments where everyone feels valued and supported. We want our organisation to represent the diversity that makes up New Zealand so we can better serve our clients and the people of Aotearoa.

Applications close: Sunday 18 October 2026 - the advert will be closed sooner if the right candidate is found.