Support Worker Coach

RDNS New Zealand; Dunedin; Hybrid; NZD 60,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Royal District Nursing Service New Zealand (RDNS NZ) in Dunedin is seeking a dedicated Support Worker Coach. The role blends office-based coordination with community engagement, guiding and supporting our Dunedin-based Support Workers to deliver high-quality care.

The autonomous, 1.0 FTE position offers professional development opportunities within a not-for-profit home and community nursing provider, with a strong emphasis on teamwork and service quality.

Qualifications

• Leadership or supervisory experience in health or aged care
• Strong IT skills including Microsoft Office and in-house systems
• Willingness to work toward NZQA Level 4 Health & Wellbeing or equivalent

Responsibilities

• Lead Learning & Development: coordinate orientations, train staff to attain competencies, support formal qualification progress
• Contribute to performance management through investigations of complaints, appraisals and quality checks

Skills

Leadership experience

IT literacy

Communication skills

Education

NZQA Level 4 Health & Wellbeing

Tools

Microsoft Office

In-house systems

Online learning system

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

You will be the ‘go to’ person, helping to create a positive RDNS experience for our Dunedin based Support Workers

The Support Worker Coach is an autonomous role, your time will be split between being in the office and out in the community.

This role may suit someone who may be an experienced Support Worker looking for progression, an adult trainer/educator with possible experience in the health sector looking to apply their skillset in a different environment.

We can offer you amazing work life balance with this role, which is 1.0 FTE or 40 hours per week,

A day in the life…..Variety guaranteed!

• Spearheading Learning & Development: managing, coordinating and facilitating orientations, providing training for staff to attain required competencies, assistance and encouragement with achieving formal qualifications through RDNS
• Contribution to Performance Management through initial investigation of complaints, annual professional development appraisals and periodic quality checks

Key to your success:

• IT savvy - familiarity with Microsoft office, ability to pick up bespoke in-house systems, championing our online learning system and fielding queries/resolution support about the support work portal/mobile phones.
• Prior supervisory or leadership experience
• NZQA Level 4 certificate in Health and Wellbeing or willing to work towards
• Full Drivers Licence – this role comes with a company vehicle!

Beneficial to the role:

• Someone who walks the walk and talks the talk, who is driven and leads by example, an individual who can relate to our values and contributes to a culture fostering inclusiveness, cohesiveness, teamwork, professionalism, a high work ethic, manage high work loads and can create and have some fun along the way; will fit in fabulously!!
• Desirable but not essential, a current Assessor qualification (US4098)
• A key contributor, with the ability to adapt to working as part of a remote nationally based team

Royal District Nursing Service New Zealand (RDNS NZ) is a not for profit provider of home and community based and community nursing services to a wide range of clients in the Greater Auckland region and South Island.