Support Worker

Wise Group; Hamilton; Hybrid; NZD 45,000 - 60,000; Full time

Benefits offered by this job

Increased KiwiSaver contribution

5 weeks annual leave (after 12 months)

2 paid wellbeing days per year

Extraordinary Payment Card $250/year

Perk and Perk Plus app

Job summary

Wise Group is hiring a dedicated Support Worker in Hamilton to walk alongside tāngata whaiora in a women’s crisis respite service, focusing on rest, restoration and wellbeing within a therapeutic environment.

The role is permanent, full-time with shifts Friday to Monday from 3:00pm to 11:30pm. You will support daily living, participate in community activities and work in a trauma-informed, culturally safe way, with study support for NZCHW if required.

Qualifications

• NZCHW Level 4 or equivalent is preferred.
• Willing to commence study towards NZCHW within 6 months of start.
• Current NZ Driver Licence required.
• First aid certificate or willingness to obtain one.
• Knowledge of Te Tiriti o Waitangi.

Responsibilities

• Support tāngata whaiora to rest, restore and maintain wellbeing in safe environments
• Walk alongside people to set and achieve personal goals
• Provide practical support with daily living (cooking, shopping, budgeting, routines)
• Encourage participation in community, work, study and social activities
• Support therapeutic interventions and wellbeing practices as needed
• Maintain accurate records and collaborate with whānau and health services
• Uphold trauma-informed, culturally safe approach

Skills

Empathy

Communication

Trauma-informed care

Cultural safety

Education

NZCHW Level 4

Willing to study towards NZCHW

Job description

• Permanent, full-time + Friday to Monday + PM shifts + based in Hamilton
• Extra annual leave + two paid wellbeing days
• Extraordinary Payment Card $250 each year+ other wellbeing benefits

Supporttāngata whaiorabuild independence, connect with their community and maintain wellbeing.

As a leading mental health and addiction service in Aotearoa, we empower individuals to live full lives in their communities. Prioritising mental health while aiming for overall well-being, we foster strong whānau connections. Our commitment to personalised support is reflected in our 'whatever it takes' wairua and spirit.

To show you how much we value you, we offer:

• Increased KiwiSaver contribution


• 5 weeks of Annual Leave (after 12 months of employment)


• 2 paid Wellbeing Days each year


• Extraordinary Payment Card $250 each year to support Health and Wellbeing for you and your whānau


• Perk and Perk Plus discount app and more...

As a Support Worker,you’llwalk alongside tāngatawhaiorain a women’s crisis respite service, supporting them to relax, restore, and recover in a therapeutic environment.

This is a permanent, full-time role, based in Hamilton, with shifts on Friday, Saturday, Sunday & Monday, from 3:00pm to 11:30pm.

In the role, you will:

• Support tāngata whaiora to rest, restore and maintain wellbeing in safe environments


• Walk alongside people to set and achieve their personal goals


• Provide practical support with daily living (cooking, shopping, budgeting, healthy routines)


• Encourage participation in community, work, study, and social activities


• Support therapeutic interventions and wellbeing practices as needed


• Maintain accurate records and collaborate with whānau, health and social services


• Uphold Pathways’ values by working in a trauma-informed, culturally safe way

Preferred applicants who hold the level 4 New Zealand Certificate in Health and Wellbeing (NZCHW) or a recognised equivalent. Alternatively, you will be willing to commence study towards this within six months of starting your employment with Pathways. This needs to be completed within two years of commencement. Pathways offer significant support to complete this study.

• You must hold a current full New Zealand Driver Licence


• You must hold a current first aid certificate or be willing to obtain one


• Knowledge of, and demonstrable commitment to, the articles of the Te Tiriti o Waitangi


• You must have the right to work in New Zealand

Closing Date |Rā Katinga:Tuesday, 01 December 2026. Please note, this job ad may close early if a suitable candidate is found.

Contact | Whakapā:Sarah Clark, Team Coach, on 027 433 8773

Pathways is committed to healthy lifestyles and actively supports a smoke free environment. We encourage people withlived experience of mental illness & addictions to apply.