Support Officer - International Service Group

New Zealand Police; Porirua; On-site; NZD 81,000 - 85,000; Full time

Job summary

New Zealand Police is seeking a dynamic Support Officer for the International Service Group, based at Police National Headquarters in Wellington, Porirua area. The ISG supports NZ Police international engagements, overseas assistance, and hosting delegations.

The role provides administrative and logistical support for deployments, manages health, welfare and medical criteria, coordinates travel insurance, and processes claims and records. It is a permanent, full-time police employee position.

Qualifications

• Provide excellent administrative skills, including extensive knowledge of Microsoft Office suite, and the ability to learn new applications.
• Identify and maintain constructive relationships across a diverse range of stakeholders.
• Communicate positively with a wide variety of audiences and respond to requests for service in a professional, customer friendly and timely manner.

Responsibilities

• Provides administrative and logistical support for international deployments, programmes and projects.
• Responsible for ensuring all NZ Police Health, Welfare and Medical criteria for deployable staff are met appropriately, including ensuring appropriate Insurances are in place for deployed staff.
• Responsible for ensuring all deployed staff have appropriate equipment and clothing.
• Supports the processing of claims, invoices and record keeping.
• Processes mail / freight to Diplomatic bags.

Job description

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Support Officer - International Service Group

New Zealand Police – Porirua, North Island

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 15,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We’re working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver ‘Our Business’ and achieve long-term change.

Support Officer – International Service Group!

• Based at PNHQ
• Police Employee
• Permanent – Full Time
• Nationally Advertised Vacancy
• JR 6043089

Stand at the stern of the canoe and feel the spray of the future biting at your face

Mō te tūnga | About the role

International Service Group (ISG) is based at Police National Headquarters (PNHQ) and facilitates New Zealand Police (NZP) international engagement activity. ISG has responsibility for the efficient and effective delivery of NZP policing activities outside New Zealand including Overseas Assistance Programmes, international disaster and emergency response and hosting international policing delegations.

The primary purpose of the role is to provide administrative and logistical support to the International Service Group. This includes supporting all aspects of deployment for NZ Police personnel on overseas programmes and postings to the Police Liaison Officer network.

The ISG Support Officer will coordinate the medical and insurance requirements relating to overseas travel for any NZ Police staff travelling internationally.

ISG is looking for a dynamic and professional member to join its team. This is an exciting opportunity to be involved in a unique part of the organisation and to work with a passionate and professional team.

The position is based at PNHQ in Wellington.

Key Accountabilities:

• Provides administrative and logistical support for international deployments, programmes and projects.
• Responsible for ensuring all NZ Police Health, Welfare and Medical criteria for deployable staff are met appropriately, including ensuring appropriate Insurances are in place for deployed staff.
• Responsible for ensuring all deployed staff have appropriate equipment and clothing.
• Supports the processing of claims, invoices and record keeping.
• Processes mail / freight to Diplomatic bags.

He aha taau e kawe mai | What you’ll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

Applicants will be able to:

• Provide excellent administrative skills, including extensive knowledge of Microsoft office suite, and the ability to learn new applications.
• Identify and maintain constructive relationships across a diverse range of stakeholders.
• Communicate positively with a wide variety of audiences and respond to requests for service in a professional, customer friendly and timely manner.
• Handle confidential and sensitive information in relation to Health, Welfare and Medical information for deployed staff in an appropriate manner.

This role is Individual Contributor/Emerging Leader level. You can refer to Indicators for Success for further information on the requirements

https://www.police.govt.nz/sites/default/files/pd/2026-09/Support%20Officer%20-%20International%20Service%20Group.pdf

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government’s largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you’ll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.

This position is covered by a collective agreement and salary will commence between $81,098 and $84,813 dependent on skills and experience relevant to the role.

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.

Please note: Deadline for applications is 5:00 pm on 16th September. Applications may be reviewed prior to the close date as well as contact made with candidates.

If you have any questions about this vacancy, please contact ***************@police.govt.nz