Summer Retail Sales & Customer Experience Specialist

Vodafone New Zealand Limited; Auckland; Hybrid; NZD 55.000 - 65.000; Vollzeit

Benefits dieser Stelle

Southern Cross health insurance

Lifestyle leave

Discounts on One NZ products

Recognition programs

Zusammenfassung

One NZ is seeking a Customer Champion Representative for their Botany Downs store in Auckland. This fixed-term, full-time role focuses on delivering exceptional customer experiences and driving sales opportunities from discovery to close.

You will engage customers across face-to-face, voice, and messaging channels, guiding them to suitable One NZ solutions while staying current with product knowledge and sales techniques. This position runs from 16 November 2026 to late February 2027.

Qualifikationen

• Customer obsessed mindset with excellent communication and interpersonal skills.
• Proven sales achievement with a track record of meeting or exceeding targets.
• Experience in telecommunications, technology, or retail sales environments.
• Comfort with rotational shifts including evenings and weekends.

Aufgaben

• Deliver a high standard of customer experience while maximizing sales opportunities in every interaction.
• Achieve and exceed sales targets across consumer and business product lines.
• Identify customer opportunities and present product offerings for both business and consumer customers.
• Proactively engage customers and uncover needs with strong questioning techniques.
• Diagnose customer requirements and match them with One NZ products and services.
• Provide hands-on technical support to customers for device setup and data transfer.
• Stay current with product knowledge and sales techniques to position One NZ solutions.
• Ensure accurate sales orders and set expectations for service activation and billing.

Kenntnisse

Customer focus

Sales ability

Communication

Consultative selling

Resilience

Retail experience

Team collaboration

Problem solving

Jobbeschreibung

One NZ is seeking a Customer Champion Representative for their Botany Downs store in Auckland. This fixed-term, full-time role focuses on delivering exceptional customer experiences and driving sales opportunities from discovery to close.

You will engage customers across face-to-face, voice, and messaging channels, guiding them to suitable One NZ solutions while staying current with product knowledge and sales techniques. This position runs from 16 November 2026 to late February 2027.