Strategic Customer Growth Lead

Nestle; Auckland; Hybrid; NZD 110,000 - 140,000; Full time

Benefits offered by this job

Hybrid working model

KiwiSaver contributions

Life & Income Protection Insurance

Paid Parental Leave

Job summary

Nestlé in New Zealand is seeking an experienced Customer Business Manager to lead key accounts across Mass Merchants and Emerging Channels in Auckland. You will shape customer success, own sales targets and build strategic business plans with cross‑functional teams to deliver growth.

With 3–5+ years in senior sales or account roles, you will drive value for Nestlé and customers, leveraging strong negotiation and analytical skills in a fast-paced environment.

Qualifications

• 3-5+ years' experience in senior sales or account management.
• Experience managing pharmacy, healthcare, grocery, FMCG or related accounts.
• Proven track record of sales growth and hitting targets.
• Strong negotiation and relationship-building skills.
• Excellent commercial and financial analytical capability.
• Ability to work cross-functionally in a fast-paced environment.
• Bachelor's degree in Business or Marketing.
• Experience with distributor-managed channels is advantageous.

Responsibilities

• Develop and execute customer strategies that deliver strong commercial outcomes while creating value for Nestlé and customers.
• Own and deliver customer sales targets, budgets and KPIs.
• Develop and execute customer business plans to drive growth and market share.
• Build relationships with key decision-makers across customer organisations.
• Identify opportunities, anticipate market trends and translate insights into action.
• Collaborate with Marketing, Commercial Planning, Category Development, Field Sales and Supply Chain.
• Monitor performance, analyse results and implement corrective actions.
• Support global sourcing opportunities through the Nestlé Global Supply Chain network when required.

Skills

Sales experience

Account management

Negotiation

Relationship building

Analytical skills

Cross-functional collaboration

Education

Bachelor's degree in Business/Marketing

Job description

Nestlé in New Zealand is seeking an experienced Customer Business Manager to lead key accounts across Mass Merchants and Emerging Channels in Auckland. You will shape customer success, own sales targets and build strategic business plans with cross‑functional teams to deliver growth.

With 3–5+ years in senior sales or account roles, you will drive value for Nestlé and customers, leveraging strong negotiation and analytical skills in a fast-paced environment.