Strategic Account Manager, Digital Identity Growth

Gbg Plc

Auckland

Hybrid

NZD 90,000 - 130,000

Full time

8 days ago

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Job summary

GBG Plc is seeking an Account Manager for New Zealand to manage and grow a diverse customer portfolio across industries, ensuring retention and value realization. You will build trusted relationships, plan strategically, and coordinate with cross-functional teams to deliver measurable outcomes in a dynamic SaaS environment.

You will drive ARR growth, forecast accurately, and stay ahead of regulatory developments to maximise client ROI and satisfaction.

Qualifications

Proven experience in account management with a strong commercial focus.
Demonstrated ability to meet or exceed sales targets consistently.
Self-motivated and driven to succeed.
Exceptional communication, negotiation, and interpersonal skills.
Strong analytical and strategic thinking abilities.

Responsibilities

Proactive Account Planning and Sustainable Growth: develop plans to protect recurring revenue and drive growth.
Sales Forecasting & CRM Management: provide accurate forecasts and maintain CRM data.
Relationship Management: build long-term relationships with multiple stakeholder levels.
Cross-Functional Collaboration: work with Professional Services, Marketing, and Product to align strategies.
Market Intelligence: stay updated on industry trends to identify opportunities.
Customer Transition and Early Value Realisation: ensure activation and ROI realization.