Store Manager | Queensgate | Lower Hutt, Wellington

Lovisa; Wellington; On-site; NZD 60,000 - 85,000; Full time

Benefits offered by this job

Career Growth

Birthday Leave

Team Member Perks

World-Class Training

Supportive Culture

Job summary

Lovisa is seeking a Store Manager in Wellington to lead a high-energy team, deliver exceptional customer experiences, and drive sales performance. This leader will coach staff, manage store operations, and ensure on-brand merchandising in a fast-paced retail environment.

You’ll shape a vibrant, customer-focused culture with hands-on training and development, embracing Lovisa’s values and 10+1 culture commitments. A passion for fashion helps you thrive.

Qualifications

• Leadership with style to inspire and motivate the team.
• Positive can-do attitude in operations, coaching and execution.
• Strong customer-first mindset to create memorable in-store experiences.
• Drive to achieve sales targets and KPI-focused store performance.

Responsibilities

• Inspire and coach your team to deliver exceptional customer experiences that reflect our brand values.
• Drive store performance by achieving sales targets and KPIs while keeping the store atmosphere fun and energetic.
• Lead day-to-day operations and ensure stock is presented well and on-brand.
• Champion Lovisa’s culture and commitments, fostering a strong team connection.
• Provide ongoing development and training to elevate team skills and confidence.
• Maintain visual merchandising excellence to showcase latest jewellery trends.

Skills

Leadership with Style

Can-Do Attitude

Customer First Mindset

Drive to Succeed

Job description

Make Your Mark in Retail – Become a Lovisa Store Manager

Are you a passionate, fashion-forward leader ready to take charge and drive results? At Lovisa, we’re on the lookout for an inspiring Store Manager to lead a high-energy team and deliver exceptional customer experiences. If you thrive in a fast-paced environment and are ready to make a real impact – this is your opportunity to shine.

What’s In It for You?

• Career Growth
  With stores opening globally, Lovisa offers endless opportunities to grow – whether you’re stepping up in-store or exploring international pathways.


• Birthday Leave
  Celebrate YOU with a paid day off on your birthday – it's our gift to you.


• Team Member Perks
  Enjoy discounts on our stunning jewellery, access to exclusive competitions, and rewards recognising your amazing work.


• World-Class Training
  We’ll set you up for success with hands‑on training in retail, customer service – and even ear and body piercing.


• Supportive Culture
  Lead a passionate, dynamic team in a fun and collaborative environment where we succeed together.

What We’re Looking For!

We're after a confident and enthusiastic leader who loves fashion, thrives on coaching others, and brings energy and drive to everything they do.

You’ll Bring:

• Leadership with Style
  You’re fashion-focused with a strong ability to inspire and motivate your team to deliver on‑trend customer experiences.


• A Can-Do Attitude
  You're confident managing operations, driving results, and creating a positive team culture through action and example.


• Customer First Mindset
  You go above and beyond to create unforgettable in‑store experiences where every customer feels seen, supported, and stylish.


• Drive to Succeed
  You thrive on achieving sales targets, creating an engaging store atmosphere, and leading your team to success.

Your Role

As a Store Manager, you’ll be responsible for leading and developing your team, delivering sales results, and creating a vibrant, customer-focused environment.

Key Responsibilities:

• Inspire and coach your team to deliver exceptional customer experiences that reflect our brand values.


• Drive store performance by achieving sales targets and KPIs while keeping the store atmosphere fun and energetic.


• Lead day‑to‑day operations and ensure stock is beautifully presented and well‑managed – always on‑brand and on‑point.


• Champion Lovisa’s 10 + 1 Culture Commitments and foster a strong team connection.


• Provide ongoing development and training to elevate your team's skills and confidence.


• Maintain visual excellence with engaging merchandising that showcases the latest jewellery trends and captures customer attention.

Ready to Step Up?

Lead with confidence, sparkle with passion, and be part of a growing brand where your leadership makes a real impact.