Store Manager - Lead High-Performance Retail Team

JD Sports Australia & New Zealand; Wellington; On-site; NZD 70,000 - 90,000; Full time

Job summary

JD Sports Australia & New Zealand is seeking a Store Manager to lead a busy store and a large team, delivering outstanding customer experience while hitting sales targets.

You'll coach department leaders, manage store operations, and steer commercial decisions through smart product placement to maximise profitability. This senior role rewards strategic thinking, leadership development, and strong business acumen within a dynamic global brand.

Qualifications

• Experience coaching teams to deliver exceptional service and build customer loyalty.
• Proven track record of hitting sales targets and managing budgets.
• Strong retail operations experience with efficient process management.
• Experience managing department managers or large full-time teams, plus planning who can step up into future roles.
• Proven ability to build a positive team culture through coaching and recognising good work
• Track record of hiring and developing strong retail staff
• Experience using data and reports to drive profitability and identify opportunities
• Experience leading back-of-house teams with high-volume deliveries
• Understanding of driving profit through using reports and smart product placement

Responsibilities

• Run a busy store with a large team and significant financial turnover, delivering exceptional customer experience.
• Coach and develop your team, manage store operations, and drive sales targets and KPIs.
• Drive commerciality through smart product placement and maximise profitability.
• Create a positive workplace where everyone can grow through strong leadership and strategic thinking.

Skills

Customer Experience

Business Development

Commercial Operations

People Leadership

Job description

JD Sports Australia & New Zealand is seeking a Store Manager to lead a busy store and a large team, delivering outstanding customer experience while hitting sales targets.

You'll coach department leaders, manage store operations, and steer commercial decisions through smart product placement to maximise profitability. This senior role rewards strategic thinking, leadership development, and strong business acumen within a dynamic global brand.