Store Manager

J&N Transport Limited; Canterbury; On-site; NZD 44,000 - 50,000; Full time

Benefits offered by this job

Minimum 30 hours/week guaranteed

Opportunities for professional growth

Friendly and supportive working环境

Job summary

J&N Transport Limited is seeking a Store Manager for our Kaikoura store. You will oversee daily operations, lead a team and ensure top-quality service while maintaining food safety standards.

The role requires driving a customer-focused store culture, inventory control, budgeting and staff scheduling to maximise sales and profitability. You will report to the management team and contribute to store growth.

Qualifications

• 3+ years of relevant store/retail management experience or equivalent Level 5+ qualification.
• Ability to work in a fast-paced environment and make quick informed decisions.
• Flexible hours, including evenings, weekends and public holidays as required.

Responsibilities

• Oversee day-to-day store operations to ensure smooth functioning and high-quality service.
• Maintain customer-centric focus and resolve customer concerns to ensure positive experiences.

Skills

Team leadership

Customer service focus

Inventory management

Budgeting & reporting

Education

Level 5 qualification or higher

Job description

About Us

J&N Transport Limited is looking for a Store Manager to join our store in Kaikoura. We are a vibrant, team driven environment where delicious food and exceptional service come together. We are looking for passionate and reliable Store Manager who is passionate about leading a team, maintaining inventory and upholding quality standards. We are open 7 days a week and the role require working a variable roster Between Monday to Sunday as per business needs.

About the Role

As Store Manager, you will be responsible for overseeing the day-to-day operations of our busy store. You will ensure that all aspects of service run smoothly, maintain high standards of food safety and foster a positive work environment. Your leadership will be key to delivering top-notch customer service and achieving our business goals. Your responsibilities will include:

• Manage and coordinate all day-to-day operations of the store, ensuring smooth functioning and high-quality service.
• Maintain a customer-centric focus, addressing customer concerns and ensuring a positive experience for all customers.
• Monitor and manage inventory levels, replenishment, merchandising, financial transactions and coordinate with suppliers and ensure proper stock levels for smooth store operations.
• Oversee budgeting, cost control and financial reporting to contribute to the store’s profitability.
• Create and manage staff schedules, balancing workload and optimising labour costs.
• Recruit, train, mentor and motivate staff to deliver outstanding customer service and achieve sales goals.
• Develop and execute strategic and tactical plans such as purchasing and marketing policies, promoting and advertising goods and setting prices to maximise sales and profitability
• Support overall business management and strategic planning.
• Prepare and maintain daily sales reports, cash reconciliation and petty cash.
• Promote menu items, create specials and undertake the necessary advertising.
• Build and maintain strong relationships with customers, suppliers and other stakeholders.
• Ensure compliance with all policies and local regulations including health and safety standards.
• Monitor market trends, competitor activities and customer feedback to identify opportunities and threats.

Qualification, Experience and Attributes Required

• At least 3 years of relevant work experience, or a relevant level 5 or higher qualification.
• Ability to work in a fast-paced environment and make quick informed decisions.
• Ability to work independently and as part of a team.
• Ability to maintain a professional demeanour when interacting with customers and colleagues.
• High standard of personal hygiene and presentation.
• Ability to work flexible hours, including evenings, weekends and public holidays as required.

Pay & Benefits

• Full-time permanent employment.
• Minimum of 30 hours/week guaranteed.
• Hourly rate ranges between $32.00 - $36.00.
• Opportunities for professional growth.
• Friendly and supportive working environment.

We look forward to hearing from you.