Store Leader: Grow Teams & Elevate Customer Experience

USA; Auckland; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Brand discount 50%

Competitive salary

Career growth

Wellness support

Family discounts

Part-time transition pay

Social impact

Job summary

Cotton On Group in Auckland's Sylvia Park is seeking a Store Manager to lead a dynamic team and deliver exceptional customer experiences. You will drive brand moments, coach your team, and manage store operations to ensure seamless shopping for our customers.

You will work with Field VM and Merch partners to optimize performance, oversee rosters and wages, and foster local and global career growth while supporting our Foundation initiatives.

Responsibilities

• Lead and embed a culture that builds a team of engaged product and Brand ambassadors within your store
• Enable and empower your Store Management team who are customer first, people focused and results driven
• Coach your team to deliver multiple brand moments and an elevated experience for our customer to shop seamlessly throughout your store
• Identify your teams development needs and motivators to drive wellness, engagement and performance to build our bench for future succession
• Work with your Field VM and Merch partners to provide customer and store insights to drive results and to create great experiences for our customer
• Manage store schedules and wages effectively to achieve productivity and wage targets
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

Job description

Cotton On Group in Auckland's Sylvia Park is seeking a Store Manager to lead a dynamic team and deliver exceptional customer experiences. You will drive brand moments, coach your team, and manage store operations to ensure seamless shopping for our customers.

You will work with Field VM and Merch partners to optimize performance, oversee rosters and wages, and foster local and global career growth while supporting our Foundation initiatives.