Stock Integrity Team Leader - Coaching & Ops

The Warehouse; Auckland; On-site; NZD 60,000 - 72,000; Full time

Job summary

The Warehouse in Auckland is seeking a proactive Warehouse Supervisor to lead daily operations, coach a small team, and ensure accurate stock movement. You will monitor KPIs, drive efficiency, and uphold safety standards in a fast-paced retail logistics environment.

Key duties include implementing development plans, coordinating staffing, and collaborating with internal teams to deliver exceptional service. Experience in retail or logistics is preferred.

Qualifications

• Experience leading teams in fast-paced retail or logistics environments.
• Strong coaching and development skills.
• Commitment to safety and regulatory compliance.

Responsibilities

• Assist with managing team performance through daily coaching, feedback, and development
• Contribute to the creation and implementation of IDPs (Individual Development Plans)
• Support performance appraisals and participate in formal disciplinary conversations as required
• Lead and coordinate daily workflow, team allocation, and movement within department
• Assist in onboarding and upskilling of team members, including task-specific and systems training
• Build team culture that supports collaboration, accountability, and continuous improvement
• Ensure efficient execution of daily tasks and workload planning within designated area
• Set and monitor daily work schedules and staffing to meet operational targets
• Liaise with other departments to ensure accurate stock movement and coordination
• Maintain high levels of stock accuracy and support root cause analysis of issues
• Deliver high standards of service by ensuring stock is available on time and in full
• Collaborate with internal stakeholders and external suppliers to support timely outcomes
• Actively role model a customer-centric mindset across all activities
• Identify and implement initiatives to reduce operating costs and increase productivity
• Monitor team KPIs and support accurate and timely reporting of performance metrics
• Drive adoption of new processes and systems to support improved efficiency
• Actively promote and maintain a safe working environment
• Support the implementation of TWG Health & Safety and Loss Prevention policies
• Work with third-party labour to ensure alignment to site safety standards
• Identify and address safety hazards or non-compliance promptly

Skills

Team leadership

Coaching & development

Communication

Tools

Stock management software

Job description

The Warehouse in Auckland is seeking a proactive Warehouse Supervisor to lead daily operations, coach a small team, and ensure accurate stock movement. You will monitor KPIs, drive efficiency, and uphold safety standards in a fast-paced retail logistics environment.

Key duties include implementing development plans, coordinating staffing, and collaborating with internal teams to deliver exceptional service. Experience in retail or logistics is preferred.