Station Manager

BVJV Limited; Auckland; On-site; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Fully maintained vehicle

Bonus scheme

Six weeks parental leave

Ongoing training & development

Employee discounts

Job summary

Europcar Mobility Group is seeking a Station Manager for the Auckland City station. You will lead daily operations, manage a motivated team, and drive revenue growth while maintaining high customer service standards. This full-time role requires strong leadership, financial literacy, and a drive to optimize fleet utilisation in a dynamic market.

The role offers a fully maintained vehicle, bonus scheme, ongoing training, and career development opportunities within a global mobility group.

Qualifications

• Proven leadership and team management experience in a service/retail/hospitality or similar environment.
• Strong customer focus with ability to coach staff.
• Ability to read financial metrics and drive revenue growth at a station level.
• Excellent written and verbal communication skills.
• Must hold a current and valid driver’s license and NZ work rights.

Responsibilities

• Oversee day-to-day operations of Auckland City station.
• Control station costs to meet financial targets.
• Manage recruitment and performance of staff.
• Lead a team to foster a positive culture.
• Seek opportunities to increase initiations within the location.
• Monitor KPIs and implement strategies to boost revenue and profitability.
• Improve vehicle utilisation and fleet availability.

Skills

Leadership

Customer service

Staff management

Financial literacy

Recruitment

Communication

Fleet awareness

Driver’s license

Job description

Job Description Are you a driven and customer-focused individual with a passion for the car rental industry? Do you possess exceptional leadership skills and thrive in a fast-paced environment? If so, Europcar has an exciting opportunity for you! We are currently seeking a motivated and customer-oriented Station Manager to lead our Auckland City team on a full time basis (40 hours per week). In this exciting role you will oversee the operations of the station and will be responsible for ensuring excellent customer service, maintaining fleet and driving revenue growth.

Why join Europcar?

• Attractive remuneration package including a fully maintained vehicle, fuel and bonus scheme
• Ongoing training and development
• Six weeks’ employer-paid parental leave (in addition to government entitlements)
• Ongoing training and career development opportunities
• Global brand opportunities across AU/NZ and beyond
• Referral bonuses and exclusive employee discounts (Calm, Accor All Heartists program, flu vaccinations & more!)
• 24/7 wellbeing support via EAP and the Calm App

Key responsibilities

• Manage the day-to-day operations of Auckland City station
• Effectively control station costs to achieve financial targets
• All aspects of staff management including recruitment and performance
• Lead a team to promote a positive team culture
• Actively seek ways to increase initiations within the location
• Monitor KPIs and implement strategies to achieve revenue targets and increase profitability
• Increasing vehicle utilisation and fleet availability

Requirements

• Proven experience in the car rental industry or similar role
• Strong leadership and team management skills
• Excellent written and verbal communication skills as well as intermediate computer skills
• Financial literacy and the ability to drive station revenue growth and sales
• The ability to thrive under pressure and a resilient attitude
• Some fleet management experience (highly desirable)
• Must have a current and valid driver’s licence
• Current and ongoing New Zealand work rights

About Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly. To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a “value for money” positioning, and Euromobil®, a German car rental player. The Group also operates the “myEuropcar” platform for vehicle subscription. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisee and alliance partners). More info: www.europcar-mobility-group.com

Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a “value for money” positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries. More info at: www.europcar-mobility-group.com

History of Europcar

At the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris. Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second WorldWars. In the aftermath of the war, a Parisian entrepreneur revived the idea: “If you can’t afford to buy a car, why not rent one when you need it?”. His name was Raoul-LouisMattei and in 1949, he created “L'Abonnement Automobile”: a company that would later become the Compagnie InternationaleEuropcars, then Europcar. Its headquarters, located 11 rue du Champ deMars also included a rental agency. The company's success was rapid, as car rental responded to a real need. In 1951, l’Abonnement Automobile was the first company for car rental without a driver and its fleet counted 7504CV. Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140countries. But the vision our Group was founded upon remains thesame, while being more relevant and promising than ever, as we are entering the usage and sharing economy era !