Stakeholder Engagement Advisor

New Zealand Government; New Zealand; On-site; NZD 90,000 - 120,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is recruiting an experienced Stakeholder Engagement Advisor to lead communications and engagement for interRAI Services. You will develop plans, messages and engaging content for a broad range of audiences and collaborate with subject matter experts and leaders.

You will provide strategic communications advice, manage risks, and ensure plain language and brand consistency across channels such as newsletters, presentations, newsletters and digital content.

Qualifications

• At least five years' experience in communications or a related role.
• Experience supporting a national or large public or private sector team.
• Experience developing and delivering stakeholder communication plans.
• Outstanding written and interpersonal communication skills.
• Experience creating clear content including messages, speaking points and articles.
• Experience using content management and mail merge software.
• Understanding Te Tiriti o Waitangi and applying its principles in work.

Responsibilities

• Lead the development and delivery of communications and engagement activity for interRAI Services.
• Develop communication plans, key messages and engaging content for diverse audiences.
• Provide trusted communications advice and identify emerging issues and risks.
• Champion plain language and consistent brand standards across outputs.
• Create newsletters, presentations, website content and events.
• Tailor communications for internal and external audiences.

Skills

Stakeholder comms

Written communication

Content creation

Public sector experience

Education

Tertiary qualification

Tools

Content management software

Mail merge software

Job description

Shape communications and stakeholder engagement for a national health service. Create clear, compelling content for diverse internal and external audiences. Work collaboratively across interRAI Services and the wider health system.

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders. We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities. Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

As Stakeholder Engagement Advisor, you will lead the development and delivery of communications and engagement activity for interRAI Services. You'll work closely with subject matter experts and leaders to develop communication plans, key messages and engaging content that keeps stakeholders informed and promotes the work and achievements of the service. This is a varied role spanning stakeholder communications, newsletters and updates, presentations, website content, events and other digital communications. You'll provide trusted communications advice, identify emerging issues and risks, champion plain language and consistent brand standards, and help ensure communications are tailored to the needs of different audiences.

About the Team/Service

interRAI Services is a national service within Health New Zealand | Te Whatu Ora that supports the delivery and use of interRAI assessments across Aotearoa New Zealand. Through education, quality assurance, clinical support and data insights, the service helps enable consistent, high-quality assessments that inform care planning, service delivery and health system improvement. You'll work with colleagues across interRAI Services, Care Pathways and Value Based Care, and Health New Zealand's Communications and Engagement team, as well as external stakeholders.

About you

You’ll be an experienced communications professional who knows how to turn complex information into clear, engaging content and build trusted relationships with a wide range of stakeholders. You'll bring sound judgement, strong writing skills and the ability to adapt your communication approach for different audiences and situations.

• A relevant tertiary qualification and at least five years' experience in communications or a related role within a large public or private sector organisation.
• Experience providing administration support to a national team
• Experience developing and delivering high-quality stakeholder communication plans and services, preferably within the public sector.
• Outstanding written and interpersonal communication skills.
• Experience creating compelling content, including key messages, speaking points and feature articles.
• Experience using content management and mail merge software.
• The ability to provide proactive communications advice, including to management teams.
• The ability to identify communications issues and risks and recommend appropriate solutions.
• An understanding of the different requirements of internal and public-facing communications.
• An understanding of Te Tiriti o Waitangi and how to apply its principles meaningfully in your work.
• Previous health sector experience would be advantageous

Working for Health New Zealand Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.