Staff Software Engineer, AI-Driven Retail Safety (ASR)

Auror; New Zealand; Hybrid; NZD 150,000 - 175,000; Full time

Benefits offered by this job

Employee share scheme

Friday afternoons off (shorter work-we

Wellness Days

Health Care Plan

Parental leave

Professional development

Team lunches

Flexible work

Job summary

Auror is seeking a Staff Software Engineer for the Auror Subject Recognition (ASR) product. You will turn complex recognition signals into reliable experiences that help retail teams recognise risk and respond when it matters.

The role spans edge devices and cloud services, with privacy and security built in from the start. You’ll work with Product, Design and engineering to shape the product, mentor engineers, and scale the team as we expand in the UK, US and beyond.

Qualifications

• Demonstrated staff-level impact driving technical outcomes.
• Experience developing products through uncertainty with customer feedback.
• Hands-on delivery across architecture and implementation.
• Ability to reason about service boundaries and failure modes.
• Experience with distributed cloud services, edge deployments or sensitive data systems.
• Strong teaching and mentoring of engineers.
• Alignment with guiding principles.

Responsibilities

• Shape technical direction as the product evolves. Turn uncertain requirements into clear technical approaches, explaining options, tradeoffs and rationale.
• Stay close to customers and validate value early. Partner with Product and Design to test assumptions, understand real workflows and improve enrolment, detections and alerts for large UK and US customers.
• Lead complex work through to production. Break open-ended problems into achievable increments, staying hands‑on with design and implementation.
• Prepare ASR for enterprise scale. Anticipate bottlenecks across edge and cloud systems, improve observability and resilience, and ensure the team can investigate production incidents effectively.
• Strengthen how the team works. Coach engineers on system design, scoping and technical judgement.

Skills

Staff-level impact

Uncertainty-driven development

Hands-on delivery

System architecture

Distributed cloud services

Edge deployments

Technical coaching

Job description

Auror is seeking a Staff Software Engineer for the Auror Subject Recognition (ASR) product. You will turn complex recognition signals into reliable experiences that help retail teams recognise risk and respond when it matters.

The role spans edge devices and cloud services, with privacy and security built in from the start. You’ll work with Product, Design and engineering to shape the product, mentor engineers, and scale the team as we expand in the UK, US and beyond.